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Message #31941
[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Michiel Janssens, for regression testing purposes, could you please test
for this in live Lucid via http://old-
releases.ubuntu.com/releases/lucid/ ?
** Description changed:
Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
This crash happened with the lid closed all the time and a separate keyboard connected.
This issue also happens with the lid open, but mostly I don't have a
separate keyboard connected. In that case it will only wake up by
pushing the power button. Lid opening doesn't trigger a wake, but I
guess I will have to file a separate bug report for that.
WORKAROUND: If I wait much longer (say a minute or longer) before waking
the system, resume works perfectly.
+
+ WORKAROUND: Press power button instead of suspend button.
ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: michiel 2740 F.... pulseaudio
/dev/snd/controlC0: michiel 2740 F.... pulseaudio
Date: Wed Nov 27 22:04:05 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
InstallationDate: Installed on 2013-10-27 (31 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP EliteBook 8740w
MarkForUpload: True
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 06/13/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CAD Ver. F.22
dmi.board.name: 1520
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.31
dmi.chassis.asset.tag: CNU1152Q9W
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8740w
dmi.sys.vendor: Hewlett-Packard
** Changed in: linux (Ubuntu)
Importance: Medium => Low
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https://bugs.launchpad.net/bugs/1255700
Title:
[Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
This crash happened with the lid closed all the time and a separate keyboard connected.
This issue also happens with the lid open, but mostly I don't have a
separate keyboard connected. In that case it will only wake up by
pushing the power button. Lid opening doesn't trigger a wake, but I
guess I will have to file a separate bug report for that.
WORKAROUND: If I wait much longer (say a minute or longer) before
waking the system, resume works perfectly.
WORKAROUND: Press power button instead of suspend button.
ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-13-generic 3.11.0-13.20
ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
Uname: Linux 3.11.0-13-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: michiel 2740 F.... pulseaudio
/dev/snd/controlC0: michiel 2740 F.... pulseaudio
Date: Wed Nov 27 22:04:05 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
InstallationDate: Installed on 2013-10-27 (31 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.3
MachineType: Hewlett-Packard HP EliteBook 8740w
MarkForUpload: True
PccardctlStatus:
Socket 0:
3.3V
16-bit
PC Card
Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
linux-restricted-modules-3.11.0-13-generic N/A
linux-backports-modules-3.11.0-13-generic N/A
linux-firmware 1.116
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 06/13/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CAD Ver. F.22
dmi.board.name: 1520
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.31
dmi.chassis.asset.tag: CNU1152Q9W
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8740w
dmi.sys.vendor: Hewlett-Packard
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