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[Bug 1255700] Re: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

 

Michiel Janssens, for regression testing purposes, could you please test
for this in live Lucid via http://old-
releases.ubuntu.com/releases/lucid/ ?

** Description changed:

  Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
  This crash happened with the lid closed all the time and a separate keyboard connected.
  
  This issue also happens with the lid open, but mostly I don't have a
  separate keyboard connected. In that case it will only wake up by
  pushing the power button. Lid opening doesn't trigger a wake, but I
  guess I will have to file a separate bug report for that.
  
  WORKAROUND: If I wait much longer (say a minute or longer) before waking
  the system, resume works perfectly.
+ 
+ WORKAROUND: Press power button instead of suspend button.
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
   /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
  Date: Wed Nov 27 22:04:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
  InstallationDate: Installed on 2013-10-27 (31 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  
  dmi.bios.date: 06/13/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.22
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.31
  dmi.chassis.asset.tag: CNU1152Q9W
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

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https://bugs.launchpad.net/bugs/1255700

Title:
  [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Put system in suspend. Quickly wake it up via sleep button on the keyboard. (within about 3 to 5 seconds) System goes on briefly (about 3 to 5 seconds), crashes and reboots.
  This crash happened with the lid closed all the time and a separate keyboard connected.

  This issue also happens with the lid open, but mostly I don't have a
  separate keyboard connected. In that case it will only wake up by
  pushing the power button. Lid opening doesn't trigger a wake, but I
  guess I will have to file a separate bug report for that.

  WORKAROUND: If I wait much longer (say a minute or longer) before
  waking the system, resume works perfectly.

  WORKAROUND: Press power button instead of suspend button.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-13-generic 3.11.0-13.20
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  michiel    2740 F.... pulseaudio
   /dev/snd/controlC0:  michiel    2740 F.... pulseaudio
  Date: Wed Nov 27 22:04:05 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=9d9a11d9-b882-4b87-9926-e8da9e04d900
  InstallationDate: Installed on 2013-10-27 (31 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Hewlett-Packard HP EliteBook 8740w
  MarkForUpload: True
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-13-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash radeon.dpm=1
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-13-generic N/A
   linux-backports-modules-3.11.0-13-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 06/13/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.22
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.31
  dmi.chassis.asset.tag: CNU1152Q9W
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.22:bd06/13/2012:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.31:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

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