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[Bug 1258960] [NEW] No sound after suspending Ubuntu 13.04 and no mouse after restarting from Ubuntu to Windows 8

 

Public bug reported:

When I suspend Ubuntu, in resume I don't have sound. The solution that
work for me is to force shut down (by pressing the power on button for 5
seconds). Restarting or shutting down the computer normally doesn't
help. I've got similar problem when I restart from Linux to Windows, I
don't have mouse. The solution to get back the mouse is also to force
shut down. I thought that problem is Windows 8 but now I'm sure that is
Ubuntu. I don't care about the second problem as now I don't use Windows
8.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-34-generic 3.8.0-34.49
ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  meradi     1949 F.... pulseaudio
 /dev/snd/pcmC0D0p:   meradi     1949 F...m pulseaudio
Date: Sun Dec  8 20:13:12 2013
HibernationDevice: RESUME=UUID=e71568e2-e875-4053-b3b7-2046540e78bf
InstallationDate: Installed on 2013-11-03 (35 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Hewlett-Packard HP Compaq 6830s
MarkForUpload: True
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=61e20a6d-19a5-4042-b9b8-b2dba6593f97 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-34-generic N/A
 linux-backports-modules-3.8.0-34-generic  N/A
 linux-firmware                            1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/12/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PZD Ver. F.0C
dmi.board.name: 30E9
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 95.1C
dmi.chassis.asset.tag: CNU91609Y2
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZDVer.F.0C:bd03/12/2009:svnHewlett-Packard:pnHPCompaq6830s:pvrF.0C:rvnHewlett-Packard:rn30E9:rvrKBCVersion95.1C:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6830s
dmi.product.version: F.0C
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug gnome3-ppa raring third-party-packages

** Attachment added: "hardawre specification"
   https://bugs.launchpad.net/bugs/1258960/+attachment/3925386/+files/attachements.tar

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https://bugs.launchpad.net/bugs/1258960

Title:
  No sound after suspending Ubuntu 13.04 and no mouse after restarting
  from Ubuntu to Windows 8

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  When I suspend Ubuntu, in resume I don't have sound. The solution that
  work for me is to force shut down (by pressing the power on button for
  5 seconds). Restarting or shutting down the computer normally doesn't
  help. I've got similar problem when I restart from Linux to Windows, I
  don't have mouse. The solution to get back the mouse is also to force
  shut down. I thought that problem is Windows 8 but now I'm sure that
  is Ubuntu. I don't care about the second problem as now I don't use
  Windows 8.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-34-generic 3.8.0-34.49
  ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  meradi     1949 F.... pulseaudio
   /dev/snd/pcmC0D0p:   meradi     1949 F...m pulseaudio
  Date: Sun Dec  8 20:13:12 2013
  HibernationDevice: RESUME=UUID=e71568e2-e875-4053-b3b7-2046540e78bf
  InstallationDate: Installed on 2013-11-03 (35 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP Compaq 6830s
  MarkForUpload: True
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=61e20a6d-19a5-4042-b9b8-b2dba6593f97 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-34-generic N/A
   linux-backports-modules-3.8.0-34-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/12/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68PZD Ver. F.0C
  dmi.board.name: 30E9
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 95.1C
  dmi.chassis.asset.tag: CNU91609Y2
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68PZDVer.F.0C:bd03/12/2009:svnHewlett-Packard:pnHPCompaq6830s:pvrF.0C:rvnHewlett-Packard:rn30E9:rvrKBCVersion95.1C:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6830s
  dmi.product.version: F.0C
  dmi.sys.vendor: Hewlett-Packard

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