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Message #33661
[Bug 1176355] Re: Can't access USB external disk
*** This bug is a duplicate of bug 1161985 ***
https://bugs.launchpad.net/bugs/1161985
Hello,
I think I have this problem:
I have a USB disk enclosure that worked fine until there is very little time (there are a couple of weeks, I transferred 300GB of data ...)
Since there were various progreammes especially kernel upgrade in any case I am unable to access the disk (see below excerpt from dmesg and output of fdisk-l)
In fact the unit is for the disk that is attached is identified, but that does not go away, it does not recognize the partition table, I checked with fdisk (see below)
I'm pretty worried, indeed had my backup market, I checked. It would be weird that right after the drive fails, I would go rather for a driver problem, in fact I had this problem early and after a 13.0 dowgrade to an old version of usisks2 it worked, unfortunately I had not blocked my amendment and subsequent upgrades have invalidated all!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Fin de dmesg:
.......
[ 924.568750] usb 2-1.1: new high-speed USB device number 7 using ehci-pci
[ 924.664941] usb 2-1.1: New USB device found, idVendor=1bcf, idProduct=0c31
[ 924.664947] usb 2-1.1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 924.664952] usb 2-1.1: Product: USB to Serial-ATA bridge
[ 924.664956] usb 2-1.1: Manufacturer: Sunplus Innovation Technology
[ 924.664959] usb 2-1.1: SerialNumber: FF310003330000000000009FE03FF
[ 924.666822] usb-storage 2-1.1:1.0: USB Mass Storage device detected
[ 924.667262] scsi11 : usb-storage 2-1.1:1.0
[ 925.669347] scsi 11:0:0:0: Direct-Access ST310003 33AS 0200 PQ: 0 ANSI: 4
[ 925.672140] sd 11:0:0:0: Attached scsi generic sg5 type 0
[ 925.672958] sd 11:0:0:0: [sde] 1953525168 512-byte logical blocks: (1.00 TB/931 GiB)
[ 925.679802] sd 11:0:0:0: [sde] Write Protect is off
[ 925.679810] sd 11:0:0:0: [sde] Mode Sense: 38 00 00 00
[ 925.686724] sd 11:0:0:0: [sde] No Caching mode page found
[ 925.686732] sd 11:0:0:0: [sde] Assuming drive cache: write through
[ 925.702369] sd 11:0:0:0: [sde] No Caching mode page found
[ 925.702377] sd 11:0:0:0: [sde] Assuming drive cache: write through
[ 932.744863] sde: unknown partition table
[ 932.765634] sd 11:0:0:0: [sde] No Caching mode page found
[ 932.765642] sd 11:0:0:0: [sde] Assuming drive cache: write through
[ 932.765647] sd 11:0:0:0: [sde] Attached SCSI disk
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
pierre@bamboo:~$ sudo fdisk -l
[sudo] password for pierre:
Disk /dev/sda: 500.1 GB, 500107862016 bytes
255 têtes, 63 secteurs/piste, 60801 cylindres, total 976773168 secteurs
Unités = secteurs de 1 * 512 = 512 octets
Taille de secteur (logique / physique) : 512 octets / 512 octets
taille d'E/S (minimale / optimale) : 512 octets / 512 octets
Identifiant de disque : 0x0000b867
Périphérique Amorçage Début Fin Blocs Id. Système
/dev/sda1 * 2048 575557631 287777792 83 Linux
/dev/sda2 960006142 976773167 8383513 5 Étendue
/dev/sda3 575557632 960002047 192222208 83 Linux
/dev/sda5 960006144 976771071 8382464 82 partition d'échange Linux / Solaris
Les entrées de la table de partitions ne sont pas dans l'ordre du disque
Disk /dev/sdb: 2000.4 GB, 2000398934016 bytes
255 têtes, 63 secteurs/piste, 243201 cylindres, total 3907029168 secteurs
Unités = secteurs de 1 * 512 = 512 octets
Taille de secteur (logique / physique) : 512 octets / 512 octets
taille d'E/S (minimale / optimale) : 512 octets / 512 octets
Identifiant de disque : 0xb1aec063
Périphérique Amorçage Début Fin Blocs Id. Système
/dev/sdb1 * 2048 206847 102400 7 HPFS/NTFS/exFAT
/dev/sdb2 206848 1228795903 614294528 7 HPFS/NTFS/exFAT
/dev/sdb3 1228795904 3907028991 1339116544 7 HPFS/NTFS/exFAT
Disk /dev/sdc: 500.1 GB, 500107862016 bytes
255 têtes, 63 secteurs/piste, 60801 cylindres, total 976773168 secteurs
Unités = secteurs de 1 * 512 = 512 octets
Taille de secteur (logique / physique) : 512 octets / 512 octets
taille d'E/S (minimale / optimale) : 512 octets / 512 octets
Identifiant de disque : 0x8d399bc0
Périphérique Amorçage Début Fin Blocs Id. Système
/dev/sdc1 * 63 976768064 488384001 83 Linux
Disk /dev/sde: 1000.2 GB, 1000204886016 bytes
255 têtes, 63 secteurs/piste, 121601 cylindres, total 1953525168 secteurs
Unités = secteurs de 1 * 512 = 512 octets
Taille de secteur (logique / physique) : 512 octets / 512 octets
taille d'E/S (minimale / optimale) : 512 octets / 512 octets
Identifiant de disque : 0x00000000
Le disque /dev/sde ne contient pas une table de partitions valable
pierre@bamboo:~$
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
pierre@bamboo:~$ sudo fdisk /dev/sde
[sudo] password for pierre:
Le périphérique ne contient pas une table de partitions DOS ou Sun, SGI, OSF valable
Création d'une nouvelle étiquette DOS avec id de disque 0xf3ccce9c.
Les modifications restent en mémoire jusqu'à ce que vous les écriviez.
Après quoi, bien sûr, le contenu précédent sera irrécupérable.
Avertissement : drapeau 0x0000 non valable dans la table de partitions
4, sera corrigé par w(écriture)
Commande (m pour l'aide) :
--
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https://bugs.launchpad.net/bugs/1176355
Title:
Can't access USB external disk
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Running 13.04 with linux-generic 3.8.0.19.35. USB external disk cannot
be accessed.
dmesg output:
[ 4555.788102] usb 1-5: new high-speed USB device number 6 using ehci-pci
[ 4555.921838] usb 1-5: New USB device found, idVendor=14cd, idProduct=6116
[ 4555.921848] usb 1-5: New USB device strings: Mfr=1, Product=3, SerialNumber=2
[ 4555.921855] usb 1-5: Product: USB 2.0 SATA BRIDGE
[ 4555.921861] usb 1-5: Manufacturer: Super Top
[ 4555.921867] usb 1-5: SerialNumber: M6116018VF16
[ 4555.993515] Initializing USB Mass Storage driver...
[ 4555.993646] usbcore: registered new interface driver usb-storage
[ 4555.993649] USB Mass Storage support registered.
[ 4556.037533] scsi2 : usb-storage 1-5:1.0
[ 4556.037724] usbcore: registered new interface driver ums-cypress
[ 4557.037022] scsi 2:0:0:0: Direct-Access WDC WD50 00BEVT-22A0RT0 PQ: 0 ANSI: 0
[ 4557.038772] sd 2:0:0:0: Attached scsi generic sg2 type 0
[ 4557.045687] sd 2:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 GiB)
[ 4557.046300] sd 2:0:0:0: [sdb] Write Protect is off
[ 4557.046309] sd 2:0:0:0: [sdb] Mode Sense: 03 00 00 00
[ 4557.047053] sd 2:0:0:0: [sdb] No Caching mode page present
[ 4557.047062] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 4557.051810] sd 2:0:0:0: [sdb] No Caching mode page present
[ 4557.051821] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 4557.070000] sdb: sdb1
[ 4557.072555] sd 2:0:0:0: [sdb] No Caching mode page present
[ 4557.072564] sd 2:0:0:0: [sdb] Assuming drive cache: write through
[ 4557.072571] sd 2:0:0:0: [sdb] Attached SCSI disk
[ 4565.104079] usb 1-5: reset high-speed USB device number 6 using ehci-pci
[ 4632.315329] sd 2:0:0:0: [sdb] Unhandled sense code
[ 4632.315340] sd 2:0:0:0: [sdb]
[ 4632.315345] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 4632.315351] sd 2:0:0:0: [sdb]
[ 4632.315355] Sense Key : Hardware Error [current]
[ 4632.315364] sd 2:0:0:0: [sdb]
[ 4632.315370] Add. Sense: No additional sense information
[ 4632.315376] sd 2:0:0:0: [sdb] CDB:
[ 4632.315379] Read(10): 28 00 3a 38 4c 2f 00 00 08 00
[ 4632.315402] end_request: I/O error, dev sdb, sector 976768047
[ 4632.315411] quiet_error: 42 callbacks suppressed
[ 4632.315418] Buffer I/O error on device sdb1, logical block 488383992
[ 4632.315425] Buffer I/O error on device sdb1, logical block 488383993
[ 4632.315431] Buffer I/O error on device sdb1, logical block 488383994
[ 4632.315436] Buffer I/O error on device sdb1, logical block 488383995
[ 4699.370972] sd 2:0:0:0: [sdb] Unhandled sense code
[ 4699.370980] sd 2:0:0:0: [sdb]
[ 4699.370985] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 4699.370989] sd 2:0:0:0: [sdb]
[ 4699.370992] Sense Key : Hardware Error [current]
[ 4699.370999] sd 2:0:0:0: [sdb]
[ 4699.371003] Add. Sense: No additional sense information
[ 4699.371008] sd 2:0:0:0: [sdb] CDB:
[ 4699.371010] Read(10): 28 00 00 00 00 00 00 00 08 00
[ 4699.371027] end_request: I/O error, dev sdb, sector 0
[ 4699.371034] Buffer I/O error on device sdb, logical block 0
lsusb -v:
Bus 001 Device 006: ID 14cd:6116 Super Top M6116 SATA Bridge
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 0 (Defined at Interface level)
bDeviceSubClass 0
bDeviceProtocol 0
bMaxPacketSize0 64
idVendor 0x14cd Super Top
idProduct 0x6116 M6116 SATA Bridge
bcdDevice 1.60
iManufacturer 1
iProduct 3
iSerial 2
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 32
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xc0
Self Powered
MaxPower 2mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 2
bInterfaceClass 8 Mass Storage
bInterfaceSubClass 6 SCSI
bInterfaceProtocol 80 Bulk-Only
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x02 EP 2 OUT
bmAttributes 2
Transfer Type Bulk
Synch Type None
Usage Type Data
wMaxPacketSize 0x0200 1x 512 bytes
bInterval 0
The hardware worked correctly with 12.04 on the same machine, and
still works fine with another machine running 12.04. It obviously
fails with 13.04.
USB memory sticks can be used without problems.
---
ApportVersion: 2.9.2-0ubuntu8
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: roseg 1598 F.... pulseaudio
CRDA:
country DE:
(2400 - 2483 @ 40), (N/A, 20)
(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
(5470 - 5725 @ 40), (N/A, 26), DFS
DistroRelease: Ubuntu 13.04
HibernationDevice: RESUME=UUID=831980a2-7829-431b-a832-9b8c3662d934
InstallationDate: Installed on 2012-06-10 (328 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
MachineType: LENOVO 0768B9G
MarkForUpload: True
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=20e9e855-7dd4-40fc-adb8-98fcfec6b8d4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
RelatedPackageVersions:
linux-restricted-modules-3.8.0-19-generic N/A
linux-backports-modules-3.8.0-19-generic N/A
linux-firmware 1.106
Tags: raring
Uname: Linux 3.8.0-19-generic i686
UpgradeStatus: Upgraded to raring on 2013-04-26 (8 days ago)
UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo
dmi.bios.date: 06/04/07
dmi.bios.vendor: LENOVO
dmi.bios.version: 61ET37WW
dmi.board.name: CAPELL VALLEY(NAPA) CRB
dmi.board.vendor: LENOVO
dmi.board.version: Not Applicable
dmi.chassis.type: 10
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnLENOVO:bvr61ET37WW:bd06/04/07:svnLENOVO:pn0768B9G:pvr3000N100:rvnLENOVO:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
dmi.product.name: 0768B9G
dmi.product.version: 3000 N100
dmi.sys.vendor: LENOVO
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