← Back to team overview

kernel-packages team mailing list archive

[Bug 1005063] Re: [Toshiba Satellite A205-S5000] USB headset crashes X

 

Chip VanDan, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Summary changed:

- USB headset crashes X
+ [Toshiba Satellite A205-S5000] USB headset crashes X

** Tags added: latest-bios-2.60 needs-lsusbv needs-upstream-testing

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1005063

Title:
  [Toshiba Satellite A205-S5000] USB headset crashes X

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This originally happened with my USB mouse, but somehow it doesn't
  happen anymore, but the exact same thing still happens when I plug in
  a Plantronics USB headset.

  When I plug in the USB headset everything quits out and I'm left with
  a black screen that lists a few things about setting IRQ priorities,
  but most importantly it states "Stopping System V Runlevel
  compatibilit[OK]"

  Once I remove the device it lists a bunch of identical error messages
  about generic-usb, with the hardware address, and states that it can't
  reset the device.

  If I try to boot with the USB headset plugged in I see the boot splash
  image, then it kicks me back to TTY1.

  In all cases I'm able to restart XFCE with "sudo service lightdm
  restart" but everything I was running at the time of the crash has
  been closed.  There are no logs in /var/crash, and .xsession-errors
  doesn't list anything new after the crash, and dmesg has no new output
  during the crash.  The only trace that anything has crashed was found
  in /var/log/syslog, which I've pasted here:
  http://pastebin.com/cNTrYBG1

  A little background, I recently wiped 10.04 from my Toshiba Satellite
  A205 to install 12.04, the USB headset was working well before the
  upgrade.  The LiveDVD will not run with the headset plugged in either.
  After the crash I am able to switch to TTY1 and run lsusb and see that
  Plantronics IS listed there.  Help troubleshooting this problem would
  be appreciated as I'm out of ideas.  I tried asking the question on
  AskUbuntu at Stack Exchange, but was referred to Launchpad:
  http://askubuntu.com/questions/124042/plugging-in-usb-mouse-or-usb-
  headset-crashes-xserver-in-fresh-install-of-12-04

  I'm not entirely convinced this is a bug since I'm unable to find anybody else having similar symptoms.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  airlynx    1780 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xfc500000 irq 48'
     Mixer name	: 'Realtek ALC268'
     Components	: 'HDA:10ec0268,1179ff02,00100003 HDA:11c11040,11790001,00100200'
     Controls      : 16
     Simple ctrls  : 9
  Card1.Amixer.info:
   Card hw:1 'Interface'/'M-Audio USB Uno MIDI Interface at usb-0000:00:1d.7-5.6, full speed'
     Mixer name	: 'USB Mixer'
     Components	: 'USB0763:0150'
     Controls      : 0
     Simple ctrls  : 0
  Card1.Amixer.values:
   
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=b13ae042-651b-4866-84d0-22dec59d51af
  InstallationMedia: Ubuntu-Studio 12.04 "Precise Pangolin" - Beta i386 (20120418)
  MachineType: TOSHIBA Satellite A205
  Package: linux 3.2.0.25.27 [origin: LP-PPA-canonical-kernel-team]
  PackageArchitecture: i386
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-25-generic-pae root=UUID=f2d359b3-c808-4c9c-b0e8-251da97ecca8 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-25.40-generic-pae 3.2.18
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-25-generic-pae N/A
   linux-backports-modules-3.2.0-25-generic-pae  N/A
   linux-firmware                                1.79
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags: third-party-packages precise
  Uname: Linux 3.2.0-25-generic-pae i686
  UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 08/28/2008
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: V2.60
  dmi.board.name: ISKAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvrV2.60:bd08/28/2008:svnTOSHIBA:pnSatelliteA205:pvrPSAE3U-07Y023:rvnTOSHIBA:rnISKAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
  dmi.product.name: Satellite A205
  dmi.product.version: PSAE3U-07Y023
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1005063/+subscriptions