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[Bug 1261129] [NEW] [SVF13N1L2ES] keyboard and touchpad do not work after resume from suspend

 

Public bug reported:

This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work.
A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  daniel     1913 F.... pulseaudio
 /dev/snd/controlC0:  daniel     1913 F.... pulseaudio
Date: Sun Dec 15 12:29:13 2013
InstallationDate: Installed on 2013-12-13 (1 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Sony Corporation SVF13N1L2ES
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=cbdfd3fb-5ace-4e58-b7b9-28c13927062b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-14-generic N/A
 linux-backports-modules-3.11.0-14-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/25/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0220VA
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220VA:bd11/25/2013:svnSonyCorporation:pnSVF13N1L2ES:pvrC10JH1TU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVF13N1L2ES
dmi.product.version: C10JH1TU
dmi.sys.vendor: Sony Corporation

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug saucy

** Attachment added: "dmesg_after_second_resume"
   https://bugs.launchpad.net/bugs/1261129/+attachment/3929605/+files/dmesg_after_second_resume

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https://bugs.launchpad.net/bugs/1261129

Title:
  [SVF13N1L2ES] keyboard and touchpad do not work after resume from
  suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  This has happened for the first time now, all previous cycles had no problems. Will update report with info on frequency of issue. Not working means that laptop shows no response to keypresses or touchpad use. No response to hotkeys either (i.e. Fn-x presses). Volume rocker at the side of the laptop doesn't work either. However, touchscreen and digitizer continue to work.
  A second suspend-resume fixes the issue. I'm attaching a dmesg log from after the second resume.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  daniel     1913 F.... pulseaudio
   /dev/snd/controlC0:  daniel     1913 F.... pulseaudio
  Date: Sun Dec 15 12:29:13 2013
  InstallationDate: Installed on 2013-12-13 (1 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Sony Corporation SVF13N1L2ES
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=cbdfd3fb-5ace-4e58-b7b9-28c13927062b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/25/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R0220VA
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR0220VA:bd11/25/2013:svnSonyCorporation:pnSVF13N1L2ES:pvrC10JH1TU:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVF13N1L2ES
  dmi.product.version: C10JH1TU
  dmi.sys.vendor: Sony Corporation

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