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[Bug 1261491] Missing required logs.


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1261491

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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  Ubuntu server 13.10 install USB "shutdown"

Status in “linux” package in Ubuntu:

Bug description:
  Here's the basics:
  I create a USB installer of 13.10 Server 64-bit.
  boot a Zotac Zbox nano (AMD E2-1800 APU processor) with 8Gigs of RAM
  The boot options screen loads normally. I elect to install the server manually.
  Linux boots.
  The installer prompts for my language. At about this same time (its all pretty fast up to here, so I can't say its exactly the same moment), something happens with USB. The system doesn't shut down, but all power to all USB devices shuts down. unplugging and re-plugging in devices makes no difference. The keyboard has no power, so I cannot proceed with the install. I actually noticed the USB is turned off because the mouse is normally lit up but suddenly is no longer.
  To do anything, I need to power cycle.

  I tried checking for defects in the install media, and it runs pretty
  normally, but again, USB power shuts down, so when the check is
  complete with no errors, I cannot hit enter to continue. As a result,
  I do not believe that the installer is crashing: I think there is
  something stopping only the USB drivers.

  Fedora 19 installs normally on this machine.
  Things I intend to try: (I'll update as I try them)
  13.10 server 32-bit.
  13.10 desktop 64 and 32-bit
  12.04 server

  This machine has no PS/2 ports, so I cannot try alternate keyboard

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