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[Bug 1227833] Re: No Driver - SIIG USB 2.0 to VGA Pro

 

Lonnie Lee Best, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please just make a comment to this?

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1227833

Title:
  No Driver - SIIG USB 2.0 to VGA Pro

Status in The Linux Kernel:
  Unknown
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My laptop is a Dell Studio 1737/0P792H, BIOS A09 04/14/2011.

  With the goal of extending my laptop to support two external monitors
  (instead of one), today I purchased a USB to VGA adapter:

  SIIG USB 2.0 to VGA PRO (JU-VG0012-S1)
  http://www.siig.com/usb-2-0-to-vga-pro.html

  This USB VGA adapter doesn't seem to work at all. Right now, it is
  plugged into a monitor that is powered on and I have the USB cable
  connected to both the device and my laptop, but the Laptop is acting
  like the device isn't there and Ubuntu's Display-Setting-Confg-Utility
  is unable to detect the external monitor. This issue persists reboots.

  A Little Background (reason for purchasing):

  You'd think this laptop alone would already support two monitors,
  because it has both  HDMI and VGA ports. However, I've confirmed that
  its built-in video card (and driver) only have the ability to display
  to one of these ports at a time; they're mutually exclusive. Ubuntu's
  Display settings utility does show the two monitors when I have both
  ports plugged up, but any attempts to display, to both, fails with a
  dialogs that weirdly flows down my screen while Ubuntu tries to
  automatically attempt to make it work at numerous resolutions. This is
  why I purchased the SIIG USB 2.0 to VGA Pro. I thought it would have
  its own little video card built-in, and give me what my laptop's own
  video card lacked. I realize that USB will be slower, but that's not a
  concern for the simple business application that I intend to display
  on a 3rd monitor.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lonnie     2028 F.... pulseaudio
   /dev/snd/pcmC0D0p:   lonnie     2028 F...m pulseaudio
  Date: Thu Sep 19 13:10:00 2013
  HibernationDevice: RESUME=UUID=22488e01-19fd-4a14-a063-f03cf6e74e20
  InstallationDate: Installed on 2013-09-06 (13 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Dell Inc. Studio 1737
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 udldrmfb
   2 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic root=UUID=80dbf53e-11d0-4d0d-a7fa-d511aecdd24b ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0P792H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
  dmi.product.name: Studio 1737
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.12.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2802 F.... pulseaudio
                        ubuntu     4748 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     4748 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130919)
  MachineType: Dell Inc. Studio 1737
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 inteldrmfb
   1 udldrmfb
  ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  ProcVersionSignature: Ubuntu 3.11.0-7.14-generic 3.11.1
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-7-generic N/A
   linux-backports-modules-3.11.0-7-generic  N/A
   linux-firmware                            1.114
  RfKill:
   
  Tags:  saucy
  Uname: Linux 3.11.0-7-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: 0P792H
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A09
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd04/14/2011:svnDellInc.:pnStudio1737:pvrA09:rvnDellInc.:rn0P792H:rvrA09:cvnDellInc.:ct8:cvrA09:
  dmi.product.name: Studio 1737
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  DistroRelease: Ubuntu 13.04
  InstallationDate: Installed on 2013-09-06 (13 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  Tags:  raring
  Uname: Linux 3.12.0-999-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

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