kernel-packages team mailing list archive

Thread
Date
[Bug 1215922] Re: [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Wed, 18 Dec 2013 14:00:52 -0000
Reply-to: Bug 1215922 <1215922@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Tony S. Hariman, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please just make a comment to this?

** Tags removed: kernel-request-3.11.0-7.14 regression-potential
** Tags added: bot-stop-nagging

** Summary changed:

- [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure
+ [Microsoft Surface Pro] hibernate/resume failure

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: bios-outdated-12-18-2013

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1215922

Title:
  [Microsoft Surface Pro] hibernate/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Unable to hibernate test using sudo pm-hibernate.  Stuck screen off
  but still not off.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-3-generic 3.11.0-3.7~lp1212720v1
  ProcVersionSignature: Ubuntu 3.11.0-3.7-generic 3.11.0-rc6
  Uname: Linux 3.11.0-3-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1752 F.... pulseaudio
  Date: Fri Aug 23 20:10:03 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-23 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-3-generic.efi.signed root=UUID=76f78d09-0b4c-40cd-a12f-a36e4817e051 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-3-generic N/A
   linux-backports-modules-3.11.0-3-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  Title: [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1786 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-24 (2 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic root=UUID=37b9d484-211b-47ca-b9e7-fd1903f1e30a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1787 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-27 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130827)
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic.efi.signed root=UUID=0e136ed3-b677-4627-9174-e1188cc73166 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1215922/+subscriptions
References

[Bug 1215922] [NEW] [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure
From: Tony S. Hariman, 2013-08-23