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Message #35133
[Bug 1258837] Re: [Dell Latitude E7440] ALPS touchpad keeps having state reset
Updated the BIOS as you suggested. From the terminal:
allanc@wyvern:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A06
12/05/2013
allanc@wyvern:~$ uname -a
Linux wyvern 3.13.0-031300rc3-generic #201312061335 SMP Fri Dec 6 18:37:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
And looking at the logs after a while:
Dec 18 12:24:23 wyvern kernel: [ 7576.635161] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1
Dec 18 12:24:23 wyvern kernel: [ 7576.635165] psmouse serio1: issuing reconnect request
Dec 18 12:32:14 wyvern kernel: [ 8048.029215] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1
Dec 18 12:32:14 wyvern kernel: [ 8048.029218] psmouse serio1: issuing reconnect request
Dec 18 12:42:03 wyvern kernel: [ 8636.722053] psmouse serio1: GlidePoint at isa0060/serio1/input0 lost sync at byte 1
Dec 18 12:42:03 wyvern kernel: [ 8636.722056] psmouse serio1: issuing reconnect request
I'm using the latest kernel (as suggested in comment 3) and the
resetafter parameter (as suggested in comment 5). I find it difficult to
recreate on demand. I managed to see those errors within half an hour of
resuming the laptop from suspend. I didn't see any such messages in the
log while I was testing prior to putting it on standby, and I haven't
seen any messages a while after resuming. I'll test with it more.
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https://bugs.launchpad.net/bugs/1258837
Title:
[Dell Latitude E7440] ALPS touchpad keeps having state reset
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This is very similar to bug 1048258 - the mouse cursor keeps on
jumping around, and these messages appear in the log when it hapepns:
Dec 7 21:57:26 wyvern kernel: [ 648.133841] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
Dec 7 21:57:26 wyvern kernel: [ 648.134868] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
Dec 7 21:57:26 wyvern kernel: [ 648.137921] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
Dec 7 21:57:26 wyvern kernel: [ 648.138852] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 lost sync at byte 1
Dec 7 21:57:26 wyvern kernel: [ 648.148833] psmouse serio1: DualPoint TouchPad at isa0060/serio1/input0 - driver resynced.
The touchpad is recognised as a "AlpsPS/2 ALPS DualPoint TouchPad".
This is occurring with Ubuntu 13.10, though I have also seen this
behaviour in the version of Linux Mint based on Ubuntu 13.04.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: allanc 1852 F.... pulseaudio
/dev/snd/controlC0: allanc 1852 F.... pulseaudio
Date: Sat Dec 7 22:19:22 2013
HibernationDevice: RESUME=UUID=a2a36712-35de-4e20-9d1a-df3520f401ec
InstallationDate: Installed on 2013-12-07 (0 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Latitude E7440
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic.efi.signed root=UUID=d03a42e6-0dea-4969-a682-eb4d255abc70 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/14/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 07F3F4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd08/14/2013:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn07F3F4:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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