kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

LJ, this bug was reported a while ago and there hasn't been any activity
in it recently. We were wondering if this is still an issue? If so,
could you please test for this with the latest development release of
Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-
live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>


** Tags added: needs-kernel-logs

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

  Hello,
  
  I just had to notice that my ZTE HDPA USB Modem is no longer working in Ubuntu 13.04 - but in 12.04 it worked.
  lsusb lists the device  as
  "ID 19d2:2000  ZTE WCMA Technologies MSM MF627/MF628 HSDPA/HSUPA"
  but the internal flash memory as well as the modem itself are not recognized by nautilus or the network-manager respectively.
  Older workaround I found anywhere here with killing modem-manager does not work.
- Please write me, which log or config files could help to fix this issue - I do need the modem for work.
- Thanks in advance!
- L.J.
  
  Ubuntu release 13.04 3.8.0-19
  usb-modeswitch 1.2.3+repack0-1ubuntu3
  modemmanager 0.6.0.0.really-0ubuntu5
  
  WORKAROUND: 1. I added the modules (not sure if this is really necessary)
  usbserial
  option
  in /etc/modules
  2.picked up the matching config file (e.g. "19d2:2000" - this is the device ID) from /usr/share/usb_modeswitch/configPack.tar.gz and added the line "ReleaseDelay=3000". Then saved the file at /etc/usb_modeswitch.d
  3. finally I created a file named "usb-storage.conf" in /etc/modprobe.d" and copied in these lines:
  # Increase the default delay to avoid conflict with usb_modeswitch
  
  options usb-storage delay_use=3
  
  4. Connected the usb-modem, waited about 10-15 seconds until the
  internal SD-card was mounted and the the modem recognized by the modem-
  manager.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1173566

Title:
  19d2:2000 ZTE HSDPA Modem MF627 MF628 not recognized by network-
  manager in Ubuntu 13.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hello,

  I just had to notice that my ZTE HDPA USB Modem is no longer working in Ubuntu 13.04 - but in 12.04 it worked.
  lsusb lists the device  as
  "ID 19d2:2000  ZTE WCMA Technologies MSM MF627/MF628 HSDPA/HSUPA"
  but the internal flash memory as well as the modem itself are not recognized by nautilus or the network-manager respectively.
  Older workaround I found anywhere here with killing modem-manager does not work.

  Ubuntu release 13.04 3.8.0-19
  usb-modeswitch 1.2.3+repack0-1ubuntu3
  modemmanager 0.6.0.0.really-0ubuntu5

  WORKAROUND: 1. I added the modules (not sure if this is really necessary)
  usbserial
  option
  in /etc/modules
  2.picked up the matching config file (e.g. "19d2:2000" - this is the device ID) from /usr/share/usb_modeswitch/configPack.tar.gz and added the line "ReleaseDelay=3000". Then saved the file at /etc/usb_modeswitch.d
  3. finally I created a file named "usb-storage.conf" in /etc/modprobe.d" and copied in these lines:
  # Increase the default delay to avoid conflict with usb_modeswitch

  options usb-storage delay_use=3

  4. Connected the usb-modem, waited about 10-15 seconds until the
  internal SD-card was mounted and the the modem recognized by the
  modem-manager.

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