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Re: [Bug 1024883] Re: Resume doesn't work after suspend (screen stays off)

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Hi - Sorry that I didn't get back on this ticket. Unfortunately the laptop
in question is no longer functional, so I cannot test this fix.


On 18 November 2013 12:42, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Matt Porter, as per http://support.ts.fujitsu.com/download/ShowFiles.asp
> an update is available for your BIOS (1.07). If you update to this
> following https://help.ubuntu.com/community/BiosUpdate , does it change
> anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful.
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-v1.07
>
> ** Changed in: linux (Ubuntu)
>        Status: Triaged => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1024883
>
> Title:
>   Resume doesn't work after suspend (screen stays off)
>
> Status in The Linux Kernel:
>   New
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Suspend appears to work fine, but when resuming, the fans and lights
>   come on, but the screen remains off.
>
>   The laptop is a Fujitsu Amilo 3670 and it has a new install of 12.04
>   (amd64).
>
>   ---
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
>   ApportVersion: 2.0.1-0ubuntu8
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  matt       1514 F.... pulseaudio
>   Card0.Amixer.info:
>    Card hw:0 'SB'/'HDA ATI SB at 0xf0a00000 irq 16'
>      Mixer name : 'Realtek ALC888'
>      Components : 'HDA:10ec0888,1734113e,00100202'
>      Controls      : 34
>      Simple ctrls  : 19
>   DistroRelease: Ubuntu 12.04
>   HibernationDevice: RESUME=UUID=1dee665d-2170-48f0-b073-4dc7a371b6e9
>   InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
> (20120425)
>   MachineType: FUJITSU SIEMENS AMILO Notebook Sa 3650
>   NonfreeKernelModules: fglrx
>   Package: linux (not installed)
>   ProcEnviron:
>    LANGUAGE=en_GB:en
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_GB.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 VESA VGA
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic
> root=UUID=30d30bad-1e2c-40e0-8562-a1844a40c477 ro quiet splash nophet
> vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
>   RelatedPackageVersions:
>    linux-restricted-modules-3.2.0-26-generic N/A
>    linux-backports-modules-3.2.0-26-generic  N/A
>    linux-firmware                            1.79
>   SourcePackage: linux
>   Tags:  precise precise
>   Uname: Linux 3.2.0-26-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 03/25/2009
>   dmi.bios.vendor: Phoenix Technologies LTD
>   dmi.bios.version: V1.05
>   dmi.board.name: S13
>   dmi.board.vendor: FUJITSU SIEMENS
>   dmi.board.version: 1B
>   dmi.chassis.asset.tag: No Asset Tag
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: FUJITSU SIEMENS
>   dmi.chassis.version: A2040
>   dmi.modalias:
> dmi:bvnPhoenixTechnologiesLTD:bvrV1.05:bd03/25/2009:svnFUJITSUSIEMENS:pnAMILONotebookSa3650:pvr20:rvnFUJITSUSIEMENS:rnS13:rvr1B:cvnFUJITSUSIEMENS:ct10:cvrA2040:
>   dmi.product.name: AMILO Notebook Sa 3650
>   dmi.product.version: 20
>   dmi.sys.vendor: FUJITSU SIEMENS
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linux/+bug/1024883/+subscriptions
>

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https://bugs.launchpad.net/bugs/1024883

Title:
  Resume doesn't work after suspend (screen stays off)

Status in The Linux Kernel:
  New
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Suspend appears to work fine, but when resuming, the fans and lights
  come on, but the screen remains off.

  The laptop is a Fujitsu Amilo 3670 and it has a new install of 12.04
  (amd64).

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  matt       1514 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xf0a00000 irq 16'
     Mixer name	: 'Realtek ALC888'
     Components	: 'HDA:10ec0888,1734113e,00100202'
     Controls      : 34
     Simple ctrls  : 19
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=1dee665d-2170-48f0-b073-4dc7a371b6e9
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: FUJITSU SIEMENS AMILO Notebook Sa 3650
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-26-generic root=UUID=30d30bad-1e2c-40e0-8562-a1844a40c477 ro quiet splash nophet vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-26-generic N/A
   linux-backports-modules-3.2.0-26-generic  N/A
   linux-firmware                            1.79
  SourcePackage: linux
  Tags:  precise precise
  Uname: Linux 3.2.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/25/2009
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.05
  dmi.board.name: S13
  dmi.board.vendor: FUJITSU SIEMENS
  dmi.board.version: 1B
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: FUJITSU SIEMENS
  dmi.chassis.version: A2040
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.05:bd03/25/2009:svnFUJITSUSIEMENS:pnAMILONotebookSa3650:pvr20:rvnFUJITSUSIEMENS:rnS13:rvr1B:cvnFUJITSUSIEMENS:ct10:cvrA2040:
  dmi.product.name: AMILO Notebook Sa 3650
  dmi.product.version: 20
  dmi.sys.vendor: FUJITSU SIEMENS

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