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[Bug 1262388] [NEW] 8086:08b1 [Toshiba Satellite P55-A5312] Intel 7260 Wifi regularly crashes

 

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Hi, my wifi connection is rather unstable on my Toshiba P55-A5312 laptop
which uses an Intel 7260 (rev. 73) wireless network controller. Once the
abort occurs, wifi becomes very unstable, crashing every 5 mins.

Looking at dmesg, the failure appears to originate as:

[ 398.780636] ieee80211 phy0: Hardware restart was requested
[ 398.781020] iwlwifi 0000:02:00.0: L1 Disabled; Enabling L0S
[ 398.781158] iwlwifi 0000:02:00.0: L1 Disabled; Enabling L0S
[ 398.789161] iwlwifi 0000:02:00.0: Microcode SW error detected. Restarting 0x2000000.

Then, after some register values (I can post these if you want), I get:

[ 398.789618] iwlwifi 0000:02:00.0: Firmware error during reconfiguration! Abort.
[ 398.789622] iwlwifi 0000:02:00.0: FW error in SYNC CMD MAC_CONTEXT_CMD

Finally, I get the same warning in util.c:

[ 398.789949] WARNING: CPU: 2 PID: 1474 at
/home/apw/COD/linux/net/mac80211/util.c:1509
ieee80211_reconfig+0x15d9/0x1860 [mac80211]()

This is on kernel version 3.11.8, and I am using Firmware
iwlwifi-7260-7-ucode (ie. version 7) for the 7260 controller.

Edit:  I have since upgraded to kernel 3.13, and although the crash
still occurs, iwlwifi tries to restart itself.  I can see the wifi icon
disconnect and then reconnect automatically a few seconds later.  This
trace is from syslog:

Dec 18 16:27:58 RoganJosh-JME kernel: [  407.310204] ieee80211 phy0: Hardware restart was requested
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.310566] iwlwifi 0000:02:00.0: L1 Disabled; Enabling L0S
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.310720] iwlwifi 0000:02:00.0: L1 Disabled; Enabling L0S
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319280] iwlwifi 0000:02:00.0: Microcode SW error detected.  Restarting 0x2000000.
..
..
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319749] iwlwifi 0000:02:00.0: Firmware error during reconfiguration - reprobe!
..
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319778] Workqueue: events ieee80211_restart_work [mac80211]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319781]  ffff88019450b218 ffff8800d9313a98 ffffffff81757304 0000000000000000
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319786]  ffff880194508000 ffff8800d9313b28 ffffffffa02cd100 ffff880196b6c000
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319790]  ffffffff00000019 00000015d9120000 0000000000000019 ffff880000000000
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319794] Call Trace:
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319801]  [<ffffffff81757304>] dump_stack+0x46/0x58
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319813]  [<ffffffffa02cd100>] iwl_pcie_send_hcmd_sync+0x580/0x590 [iwlwifi]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319819]  [<ffffffff810ad760>] ? __wake_up_sync+0x20/0x20
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319828]  [<ffffffffa02ce53a>] iwl_trans_pcie_send_hcmd+0x2a/0x80 [iwlwifi]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319836]  [<ffffffffa0585d3e>] iwl_mvm_send_cmd+0x2e/0xa0 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319841]  [<ffffffffa0585ded>] iwl_mvm_send_cmd_pdu+0x3d/0x40 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319847]  [<ffffffffa0583ff3>] iwl_mvm_mac_ctxt_send_cmd+0x33/0x70 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319853]  [<ffffffffa0584e00>] iwl_mvm_mac_ctxt_cmd_station+0xe0/0x140 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319858]  [<ffffffffa0585526>] iwl_mvm_mac_ctx_send+0x56/0xa0 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319863]  [<ffffffffa058597e>] iwl_mvm_mac_ctxt_add+0x2e/0xc0 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319868]  [<ffffffffa058134a>] iwl_mvm_mac_add_interface+0xfa/0x2d0 [iwlmvm]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319872]  [<ffffffff81611787>] ? led_trigger_event+0x47/0x60
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319891]  [<ffffffffa04de924>] ieee80211_reconfig+0x5e4/0x1840 [mac80211]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319903]  [<ffffffffa04b9f48>] ? ieee80211_scan_cancel+0xb8/0x1b0 [mac80211]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319913]  [<ffffffffa04b11d7>] ieee80211_restart_work+0x87/0xb0 [mac80211]
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319917]  [<ffffffff810843cf>] process_one_work+0x17f/0x4c0
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319920]  [<ffffffff810855fb>] worker_thread+0x11b/0x3d0
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319924]  [<ffffffff810854e0>] ? manage_workers.isra.21+0x190/0x190
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319927]  [<ffffffff8108c599>] kthread+0xc9/0xe0
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319932]  [<ffffffff8108c4d0>] ? flush_kthread_worker+0xb0/0xb0
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319936]  [<ffffffff8176ce7c>] ret_from_fork+0x7c/0xb0
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319940]  [<ffffffff8108c4d0>] ? flush_kthread_worker+0xb0/0xb0
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.319944] iwlwifi 0000:02:00.0: Failed to send MAC context (action:1): -5
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.320045] iwlwifi 0000:02:00.0: PHY ctxt cmd error. ret=-5
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.320047] iwlwifi 0000:02:00.0: Failed to add PHY context
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.320049] ------------[ cut here ]------------
Dec 18 16:27:58 RoganJosh-JME kernel: [  407.320067] WARNING: CPU: 2 PID: 867 at /home/apw/COD/linux/net/mac80211/util.c:1531 ieee80211_reconfig+0x15b9/0x1840 [mac80211]()

I have saved away dmesg and syslog output if you require it.

Thanks!

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 2: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  jamesmeast   1960 F.... pulseaudio
 /dev/snd/controlC0:  jamesmeast   1960 F.... pulseaudio
 /dev/snd/controlC1:  jamesmeast   1960 F.... pulseaudio
CRDA:
 country CN:
 	(2402 - 2482 @ 40), (N/A, 20)
 	(5735 - 5835 @ 40), (N/A, 30)
Card0.Amixer.info:
 Card hw:0 'MID'/'HDA Intel MID at 0xf7d14000 irq 60'
   Mixer name	: 'Intel Haswell HDMI'
   Components	: 'HDA:80862807,1179fa40,00100000'
   Controls      : 7
   Simple ctrls  : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'Speaker'/'           Logitech Logitech Speaker at usb-0000:00:1d.0-1.2, full speed'
   Mixer name	: 'USB Mixer'
   Components	: 'USB046d:0a10'
   Controls      : 3
   Simple ctrls  : 1
Card2.Amixer.info:
 Card hw:2 'PCH'/'HDA Intel PCH at 0xf7d10000 irq 61'
   Mixer name	: 'IDT 92HD99BXX'
   Components	: 'HDA:111d76e5,1179fa4e,00100303'
   Controls      : 19
   Simple ctrls  : 9
Date: Wed Dec 18 16:39:34 2013
HibernationDevice: RESUME=UUID=24d8f789-5daa-4fd3-a941-8321de03a19c
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: TOSHIBA Satellite P55-A
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic.efi.signed root=UUID=8e841222-9826-40f5-9aba-d1949b774240 ro acpi_osi=Linux acpi_backlight=vendor quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-34-generic N/A
 linux-backports-modules-3.8.0-34-generic  N/A
 linux-firmware                            1.79.9
SourcePackage: linux-lts-raring
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/09/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.40
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: VG10ST
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnTOSHIBA:bvr1.40:bd10/09/2013:svnTOSHIBA:pnSatelliteP55-A:pvrPSPMJU-01U02J:rvnTOSHIBA:rnVG10ST:rvrTobefilledbyO.E.M.:cvnTOSHIBA:ct10:cvrToBeFilledByO.E.M.:
dmi.product.name: Satellite P55-A
dmi.product.version: PSPMJU-01U02J
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Low
         Status: Incomplete


** Tags: amd64 apport-bug kernel-bug-exists-upstream-v3.13-rc3 latest-bios-1.40 qa-kernel-lts-testing raring regression-potential running-unity trusty
-- 
8086:08b1 [Toshiba Satellite P55-A5312] Intel 7260 Wifi regularly crashes
https://bugs.launchpad.net/bugs/1262388
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