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[Bug 678103] Re: Dell Inspiron N Series, Touchpad recognised as generic PS/2 mouse


Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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  Touchpad recognised as generic PS/2 mouse

Status in “linux” package in Ubuntu:

Bug description:
  Binary package hint: xserver-xorg-input-synaptics

  It would seem that this bug is similar to the following although on different hardware:

  Dell Inspiron N5030 running Ubuntu Maverick 10.10, kernel

  The touchpad is failing to be recognised as a touchpad and being
  configured instead as a PS/2 generic mouse. As a consequence, settings
  such as touchpad sensitivity, scrolling, tapping, multi-touch etc.
  cannot be altered in the slightest making the touchpad very
  unresponsive and pretty much useless.

  Here are the outputs to a couple of commands that may be useful:

  ~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Video Bus                               	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Laptop_Integrated_Webcam_0.3M           	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=12	[slave  keyboard (3)]

  lumbfamily@lumb:~$ cat /proc/bus/input/devices


  I: Bus=0011 Vendor=0002 Product=0001 Version=0000
  N: Name="PS/2 Generic Mouse"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input6
  U: Uniq=
  H: Handlers=mouse0 event6 
  B: EV=7
  B: KEY=70000 0 0 0 0 0 0 0 0
  B: REL=3

  It appears, although not mentioned above, that this Dell model uses an
  Alps touchpad.

  Please can something be done about this bug so that a laptop that
  offers otherwise full support on Ubuntu can be made even better - this
  issue seriously affects the usability of this computer under Ubuntu
  and I suspect it will affect many users as this is a popular model!


  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: xserver-xorg-input-synaptics 1.2.2-2ubuntu5
  Uname: Linux 2.6.37-020637rc2-generic i686
  NonfreeKernelModules: btrfs zlib_deflate crc32c libcrc32c ufs qnx4 hfsplus hfs minix ntfs vfat msdos fat jfs xfs exportfs reiserfs binfmt_misc parport_pc ppdev snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi i915 snd_seq_midi_event arc4 drm_kms_helper ath9k snd_seq drm i2c_algo_bit video mac80211 snd_timer snd_seq_device intel_agp intel_gtt snd dell_wmi ath9k_common output ath9k_hw dell_laptop psmouse agpgart ath uvcvideo serio_raw sparse_keymap videodev v4l1_compat cfg80211 soundcore snd_page_alloc lp shpchp parport dcdbas usb_storage ahci libahci atl1c
  Architecture: i386
  Date: Sun Nov 21 11:47:41 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  SourcePackage: xserver-xorg-input-synaptics
   distro:             Ubuntu
   codename:           maverick
   architecture:       i686
   kernel:             2.6.37-020637rc2-generic

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