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[Bug 678103] Re: Dell Inspiron N Series, Touchpad recognised as generic PS/2 mouse


Jonathan Lumb, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:

where VERSION-NUMBER is the version number of the kernel you tested. For example:

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:

If the mainline kernel does not fix this bug, please add the following tags:

As well, please remove the tag:

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your

** Package changed: linux (Arch Linux) => linux (Ubuntu)

** No longer affects: linux (Ubuntu)

** Project changed: linux => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Invalid => Incomplete

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Attachment removed: "hwinfo --mouse"

** Attachment removed: "Xorg.0.log"

** Attachment removed: "dmesg"

** Attachment removed: "/proc/bus/input/devices"

** Summary changed:

- Dell Inspiron N Series, Touchpad recognised as generic PS/2 mouse
+ Touchpad recognised as generic PS/2 mouse

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  Touchpad recognised as generic PS/2 mouse

Status in “linux” package in Ubuntu:

Bug description:
  Binary package hint: xserver-xorg-input-synaptics

  It would seem that this bug is similar to the following although on different hardware:

  Dell Inspiron N5030 running Ubuntu Maverick 10.10, kernel

  The touchpad is failing to be recognised as a touchpad and being
  configured instead as a PS/2 generic mouse. As a consequence, settings
  such as touchpad sensitivity, scrolling, tapping, multi-touch etc.
  cannot be altered in the slightest making the touchpad very
  unresponsive and pretty much useless.

  Here are the outputs to a couple of commands that may be useful:

  ~$ xinput list
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Video Bus                               	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ Laptop_Integrated_Webcam_0.3M           	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
      ↳ Dell WMI hotkeys                        	id=12	[slave  keyboard (3)]

  lumbfamily@lumb:~$ cat /proc/bus/input/devices


  I: Bus=0011 Vendor=0002 Product=0001 Version=0000
  N: Name="PS/2 Generic Mouse"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input6
  U: Uniq=
  H: Handlers=mouse0 event6 
  B: EV=7
  B: KEY=70000 0 0 0 0 0 0 0 0
  B: REL=3

  It appears, although not mentioned above, that this Dell model uses an
  Alps touchpad.

  Please can something be done about this bug so that a laptop that
  offers otherwise full support on Ubuntu can be made even better - this
  issue seriously affects the usability of this computer under Ubuntu
  and I suspect it will affect many users as this is a popular model!


  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: xserver-xorg-input-synaptics 1.2.2-2ubuntu5
  Uname: Linux 2.6.37-020637rc2-generic i686
  NonfreeKernelModules: btrfs zlib_deflate crc32c libcrc32c ufs qnx4 hfsplus hfs minix ntfs vfat msdos fat jfs xfs exportfs reiserfs binfmt_misc parport_pc ppdev snd_hda_codec_realtek snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi i915 snd_seq_midi_event arc4 drm_kms_helper ath9k snd_seq drm i2c_algo_bit video mac80211 snd_timer snd_seq_device intel_agp intel_gtt snd dell_wmi ath9k_common output ath9k_hw dell_laptop psmouse agpgart ath uvcvideo serio_raw sparse_keymap videodev v4l1_compat cfg80211 soundcore snd_page_alloc lp shpchp parport dcdbas usb_storage ahci libahci atl1c
  Architecture: i386
  Date: Sun Nov 21 11:47:41 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  SourcePackage: xserver-xorg-input-synaptics
   distro:             Ubuntu
   codename:           maverick
   architecture:       i686
   kernel:             2.6.37-020637rc2-generic

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