← Back to team overview

kernel-packages team mailing list archive

[Bug 1264280] [NEW] Cannot browse file on bluetooth device. Nonsense error message

 

Public bug reported:

Usually I can browse files on my mobile connected via bluetooth from the
computer.

Same computer, same phone, now I can't.

- Click on the bluetooth icon on the notification area
- select "bluetooth settings" (directly selecting "Browse files" within the submenu under the name of the device wouldn't work, as per bug #1254106)
- select the device which is the only one in the list and click "Browse files".

=> I get this nonsense error message: 
"Unable to find the requested file. Please check the spelling and try again"
And below: "Unhandled error message: Unable to load location".

Note the error message suggesting to check the spelling is particularly
stupid as no typing is involved in the process.

I've done a hcidump during the process and it is COMPLETELY EMPTY.

I have removed the phone from the devices, paired it again from scratch,
and it does not fix the issue.

It used to work until very few days ago.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
Uname: Linux 3.8.0-34-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.5
Architecture: amd64
Date: Thu Dec 26 12:04:18 2013
InstallationDate: Installed on 2013-10-11 (75 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: Acer Aspire V3-571G
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2012
dmi.bios.vendor: Acer
dmi.bios.version: V2.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: VA50_HC_CR
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.07
dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
dmi.product.name: Aspire V3-571G
dmi.product.version: V2.07
dmi.sys.vendor: Acer
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: A4:17:31:0D:4A:70  ACL MTU: 1022:8  SCO MTU: 183:5
 	UP RUNNING PSCAN ISCAN 
 	RX bytes:5507 acl:73 sco:0 events:209 errors:0
 	TX bytes:3114 acl:76 sco:0 commands:69 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1264280

Title:
  Cannot browse file on bluetooth device. Nonsense error message

Status in “bluez” package in Ubuntu:
  New

Bug description:
  Usually I can browse files on my mobile connected via bluetooth from
  the computer.

  Same computer, same phone, now I can't.

  - Click on the bluetooth icon on the notification area
  - select "bluetooth settings" (directly selecting "Browse files" within the submenu under the name of the device wouldn't work, as per bug #1254106)
  - select the device which is the only one in the list and click "Browse files".

  => I get this nonsense error message: 
  "Unable to find the requested file. Please check the spelling and try again"
  And below: "Unhandled error message: Unable to load location".

  Note the error message suggesting to check the spelling is
  particularly stupid as no typing is involved in the process.

  I've done a hcidump during the process and it is COMPLETELY EMPTY.

  I have removed the phone from the devices, paired it again from
  scratch, and it does not fix the issue.

  It used to work until very few days ago.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: bluetooth (not installed)
  ProcVersionSignature: Ubuntu 3.8.0-34.49-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.5
  Architecture: amd64
  Date: Thu Dec 26 12:04:18 2013
  InstallationDate: Installed on 2013-10-11 (75 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterestingModules: bnep rfcomm btusb bluetooth
  MachineType: Acer Aspire V3-571G
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=5830b30e-69e8-4bb4-8a2b-bc2b43c7414a ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/15/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.07
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA50_HC_CR
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.07
  dmi.modalias: dmi:bvnAcer:bvrV2.07:bd10/15/2012:svnAcer:pnAspireV3-571G:pvrV2.07:rvnAcer:rnVA50_HC_CR:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.07:
  dmi.product.name: Aspire V3-571G
  dmi.product.version: V2.07
  dmi.sys.vendor: Acer
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
   	BD Address: A4:17:31:0D:4A:70  ACL MTU: 1022:8  SCO MTU: 183:5
   	UP RUNNING PSCAN ISCAN 
   	RX bytes:5507 acl:73 sco:0 events:209 errors:0
   	TX bytes:3114 acl:76 sco:0 commands:69 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1264280/+subscriptions


Follow ups

References