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Message #37235
[Bug 1265191] Status changed to Confirmed
This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1265191
Title:
Dell Latitude E6430 Suspend/Resume failure
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
The system does not wake up successfully after a suspend, and it
causes a hard crash recoverable only by holding the power switch for a
few seconds. This is similar to the issue described in:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1201038 with one
change.
The previous bug appears to have been resolved by the reporter
updating the bios from version A03 to A11. However, I am on the latest
BIOS version offered by Dell (A13), but still face an issue when
suspending the computer. Just to be sure, I reflashed the BIOS with
the latest version offered on the Dell website.
Output of dmidecode -s bios-version: A13, dmidecode -s bios-release-
date: 09/02/2013
As the crash appears to cause the disk to become read-only, I don't
know if this report contains the logs from the exact time of the
crash. To illustrate what it looks like, I've attached an image of the
screen as it appears if I try to login via any of the other terminals
(ctrl+alt+f3/f4)
http://imgur.com/JjLuch5
Output of
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ritesh 1936 F.... pulseaudio
Date: Tue Dec 31 13:33:47 2013
HibernationDevice: RESUME=UUID=5601a82a-e2be-451e-8e7f-e7b57de7edab
InstallationDate: Installed on 2013-12-11 (19 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Latitude E6430
MarkForUpload: True
ProcFB:
0 inteldrmfb
1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=d7b73874-31d5-4627-b1ba-e9b30891c070 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-14-generic N/A
linux-backports-modules-3.11.0-14-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/02/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0H3MT5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/02/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0H3MT5:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6430
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References