kernel-packages team mailing list archive

[Ritesh Sinha <1265191@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

The system does not wake up successfully after a suspend, and it causes
a hard crash recoverable only by holding the power switch for a few
seconds.  This is similar to the issue described in:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1201038 with one
change.

The previous bug appears to have been resolved by the reporter updating
the bios from version A03 to A11. However, I am on the latest BIOS
version offered by Dell (A13), but still face an issue when suspending
the computer.  Just to be sure, I reflashed the BIOS with the latest
version offered on the Dell website.

Output of dmidecode -s bios-version: A13, dmidecode -s bios-release-
date: 09/02/2013

As the crash appears to cause the disk to become read-only, I don't know
if this report contains the logs from the exact time of the crash. To
illustrate what it looks like, I've attached an image of the screen as
it appears if I try to login via any of the other terminals
(ctrl+alt+f3/f4)

http://imgur.com/JjLuch5

Output of

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-14-generic 3.11.0-14.21
ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
Uname: Linux 3.11.0-14-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ritesh     1936 F.... pulseaudio
Date: Tue Dec 31 13:33:47 2013
HibernationDevice: RESUME=UUID=5601a82a-e2be-451e-8e7f-e7b57de7edab
InstallationDate: Installed on 2013-12-11 (19 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. Latitude E6430
MarkForUpload: True
ProcFB:
 0 inteldrmfb
 1 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=d7b73874-31d5-4627-b1ba-e9b30891c070 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-14-generic N/A
 linux-backports-modules-3.11.0-14-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/02/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0H3MT5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/02/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0H3MT5:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6430
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug saucy

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https://bugs.launchpad.net/bugs/1265191

Title:
  Dell Latitude E6430 Suspend/Resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The system does not wake up successfully after a suspend, and it
  causes a hard crash recoverable only by holding the power switch for a
  few seconds.  This is similar to the issue described in:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1201038 with one
  change.

  The previous bug appears to have been resolved by the reporter
  updating the bios from version A03 to A11. However, I am on the latest
  BIOS version offered by Dell (A13), but still face an issue when
  suspending the computer.  Just to be sure, I reflashed the BIOS with
  the latest version offered on the Dell website.

  Output of dmidecode -s bios-version: A13, dmidecode -s bios-release-
  date: 09/02/2013

  As the crash appears to cause the disk to become read-only, I don't
  know if this report contains the logs from the exact time of the
  crash. To illustrate what it looks like, I've attached an image of the
  screen as it appears if I try to login via any of the other terminals
  (ctrl+alt+f3/f4)

  http://imgur.com/JjLuch5

  Output of

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-14-generic 3.11.0-14.21
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ritesh     1936 F.... pulseaudio
  Date: Tue Dec 31 13:33:47 2013
  HibernationDevice: RESUME=UUID=5601a82a-e2be-451e-8e7f-e7b57de7edab
  InstallationDate: Installed on 2013-12-11 (19 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Latitude E6430
  MarkForUpload: True
  ProcFB:
   0 inteldrmfb
   1 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-14-generic root=UUID=d7b73874-31d5-4627-b1ba-e9b30891c070 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-14-generic N/A
   linux-backports-modules-3.11.0-14-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/02/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A13
  dmi.board.name: 0H3MT5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA13:bd09/02/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn0H3MT5:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6430
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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