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[Phillip Susi <psusi@xxxxxxxxxx>]

Papamatti, please don't mark bugs as duplicates at random.  This has
nothing at all to do with #1161985.


** This bug is no longer a duplicate of bug 1161985
   Error sending ATA command IDENTIFY DEVICE

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https://bugs.launchpad.net/bugs/1176355

Title:
  Can't access USB external disk

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Running 13.04 with linux-generic 3.8.0.19.35. USB external disk cannot
  be accessed.

  dmesg output:

  [ 4555.788102] usb 1-5: new high-speed USB device number 6 using ehci-pci
  [ 4555.921838] usb 1-5: New USB device found, idVendor=14cd, idProduct=6116
  [ 4555.921848] usb 1-5: New USB device strings: Mfr=1, Product=3, SerialNumber=2
  [ 4555.921855] usb 1-5: Product: USB 2.0  SATA BRIDGE   
  [ 4555.921861] usb 1-5: Manufacturer: Super Top   
  [ 4555.921867] usb 1-5: SerialNumber: M6116018VF16
  [ 4555.993515] Initializing USB Mass Storage driver...
  [ 4555.993646] usbcore: registered new interface driver usb-storage
  [ 4555.993649] USB Mass Storage support registered.
  [ 4556.037533] scsi2 : usb-storage 1-5:1.0
  [ 4556.037724] usbcore: registered new interface driver ums-cypress
  [ 4557.037022] scsi 2:0:0:0: Direct-Access     WDC WD50 00BEVT-22A0RT0        PQ: 0 ANSI: 0
  [ 4557.038772] sd 2:0:0:0: Attached scsi generic sg2 type 0
  [ 4557.045687] sd 2:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 GiB)
  [ 4557.046300] sd 2:0:0:0: [sdb] Write Protect is off
  [ 4557.046309] sd 2:0:0:0: [sdb] Mode Sense: 03 00 00 00
  [ 4557.047053] sd 2:0:0:0: [sdb] No Caching mode page present
  [ 4557.047062] sd 2:0:0:0: [sdb] Assuming drive cache: write through
  [ 4557.051810] sd 2:0:0:0: [sdb] No Caching mode page present
  [ 4557.051821] sd 2:0:0:0: [sdb] Assuming drive cache: write through
  [ 4557.070000]  sdb: sdb1
  [ 4557.072555] sd 2:0:0:0: [sdb] No Caching mode page present
  [ 4557.072564] sd 2:0:0:0: [sdb] Assuming drive cache: write through
  [ 4557.072571] sd 2:0:0:0: [sdb] Attached SCSI disk
  [ 4565.104079] usb 1-5: reset high-speed USB device number 6 using ehci-pci
  [ 4632.315329] sd 2:0:0:0: [sdb] Unhandled sense code
  [ 4632.315340] sd 2:0:0:0: [sdb]  
  [ 4632.315345] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
  [ 4632.315351] sd 2:0:0:0: [sdb]  
  [ 4632.315355] Sense Key : Hardware Error [current] 
  [ 4632.315364] sd 2:0:0:0: [sdb]  
  [ 4632.315370] Add. Sense: No additional sense information
  [ 4632.315376] sd 2:0:0:0: [sdb] CDB: 
  [ 4632.315379] Read(10): 28 00 3a 38 4c 2f 00 00 08 00
  [ 4632.315402] end_request: I/O error, dev sdb, sector 976768047
  [ 4632.315411] quiet_error: 42 callbacks suppressed
  [ 4632.315418] Buffer I/O error on device sdb1, logical block 488383992
  [ 4632.315425] Buffer I/O error on device sdb1, logical block 488383993
  [ 4632.315431] Buffer I/O error on device sdb1, logical block 488383994
  [ 4632.315436] Buffer I/O error on device sdb1, logical block 488383995
  [ 4699.370972] sd 2:0:0:0: [sdb] Unhandled sense code
  [ 4699.370980] sd 2:0:0:0: [sdb]  
  [ 4699.370985] Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
  [ 4699.370989] sd 2:0:0:0: [sdb]  
  [ 4699.370992] Sense Key : Hardware Error [current] 
  [ 4699.370999] sd 2:0:0:0: [sdb]  
  [ 4699.371003] Add. Sense: No additional sense information
  [ 4699.371008] sd 2:0:0:0: [sdb] CDB: 
  [ 4699.371010] Read(10): 28 00 00 00 00 00 00 00 08 00
  [ 4699.371027] end_request: I/O error, dev sdb, sector 0
  [ 4699.371034] Buffer I/O error on device sdb, logical block 0

  lsusb -v:

  Bus 001 Device 006: ID 14cd:6116 Super Top M6116 SATA Bridge
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               2.00
    bDeviceClass            0 (Defined at Interface level)
    bDeviceSubClass         0 
    bDeviceProtocol         0 
    bMaxPacketSize0        64
    idVendor           0x14cd Super Top
    idProduct          0x6116 M6116 SATA Bridge
    bcdDevice            1.60
    iManufacturer           1 
    iProduct                3 
    iSerial                 2 
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength           32
      bNumInterfaces          1
      bConfigurationValue     1
      iConfiguration          0 
      bmAttributes         0xc0
        Self Powered
      MaxPower                2mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           2
        bInterfaceClass         8 Mass Storage
        bInterfaceSubClass      6 SCSI
        bInterfaceProtocol     80 Bulk-Only
        iInterface              0 
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x02  EP 2 OUT
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0

  The hardware worked correctly with 12.04 on the same machine, and
  still works fine with another machine running 12.04. It obviously
  fails with 13.04.

  USB memory sticks can be used without problems.
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roseg      1598 F.... pulseaudio
  CRDA:
   country DE:
   	(2400 - 2483 @ 40), (N/A, 20)
   	(5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
   	(5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
   	(5470 - 5725 @ 40), (N/A, 26), DFS
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=831980a2-7829-431b-a832-9b8c3662d934
  InstallationDate: Installed on 2012-06-10 (328 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  MachineType: LENOVO 0768B9G
  MarkForUpload: True
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=20e9e855-7dd4-40fc-adb8-98fcfec6b8d4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-19-generic i686
  UpgradeStatus: Upgraded to raring on 2013-04-26 (8 days ago)
  UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo
  dmi.bios.date: 06/04/07
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 61ET37WW
  dmi.board.name: CAPELL VALLEY(NAPA) CRB
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnLENOVO:bvr61ET37WW:bd06/04/07:svnLENOVO:pn0768B9G:pvr3000N100:rvnLENOVO:rnCAPELLVALLEY(NAPA)CRB:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: 0768B9G
  dmi.product.version: 3000 N100
  dmi.sys.vendor: LENOVO

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