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Message #39316
[Bug 1267009] [NEW] [ASUS Zenbook UX302LG] Black screen on boot
Public bug reported:
Tried the same than bug #1263015 but came up with a different
workaround. Install via LiveUSB created with unetbootin off the saucy
amd64 iso was able to be completed with "nomodeset". First boot into
installed system resulted in lightdm "cowbell" being played but a
backlight on / blank screen on the display. using nomodeset on installed
system results in framebuffer/console being usable - but no X able to
start (cannot find screen). tried some alternative kernel options :
acpi_backlight=vendor, video=1920x1080-24@60 but with same results.
WORKAROUND: set "nomodeset" in grub config, and install nvidia-prime
package. Reboot. lightdm/screen works fine, however some video-related
features are still broken, such as external screen (not even detected)
and suspend to RAM (comes back alright from suspend, but for the screen
that stays black).
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: emmanuel 2659 F.... pulseaudio
/dev/snd/controlC0: emmanuel 2659 F.... pulseaudio
Date: Wed Jan 8 16:18:20 2014
InstallationDate: Installed on 2013-12-17 (21 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: ASUSTeK COMPUTER INC. UX302LG
MarkForUpload: True
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=d7e8b6d8-79ae-4f7a-99d0-fff2865f82cd ro quiet splash nomodeset rootfstype=ext4 "acpi_osi=!Windows 2012" vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX302LG.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX302LG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX302LG.207:bd10/30/2013:svnASUSTeKCOMPUTERINC.:pnUX302LG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX302LG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX302LG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug saucy
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https://bugs.launchpad.net/bugs/1267009
Title:
[ASUS Zenbook UX302LG] Black screen on boot
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Tried the same than bug #1263015 but came up with a different
workaround. Install via LiveUSB created with unetbootin off the saucy
amd64 iso was able to be completed with "nomodeset". First boot into
installed system resulted in lightdm "cowbell" being played but a
backlight on / blank screen on the display. using nomodeset on
installed system results in framebuffer/console being usable - but no
X able to start (cannot find screen). tried some alternative kernel
options : acpi_backlight=vendor, video=1920x1080-24@60 but with same
results.
WORKAROUND: set "nomodeset" in grub config, and install nvidia-prime
package. Reboot. lightdm/screen works fine, however some video-related
features are still broken, such as external screen (not even detected)
and suspend to RAM (comes back alright from suspend, but for the
screen that stays black).
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: emmanuel 2659 F.... pulseaudio
/dev/snd/controlC0: emmanuel 2659 F.... pulseaudio
Date: Wed Jan 8 16:18:20 2014
InstallationDate: Installed on 2013-12-17 (21 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: ASUSTeK COMPUTER INC. UX302LG
MarkForUpload: True
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic.efi.signed root=UUID=d7e8b6d8-79ae-4f7a-99d0-fff2865f82cd ro quiet splash nomodeset rootfstype=ext4 "acpi_osi=!Windows 2012" vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX302LG.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX302LG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX302LG.207:bd10/30/2013:svnASUSTeKCOMPUTERINC.:pnUX302LG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX302LG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX302LG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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