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[Bug 1195166] Re: [Dell Latitude 6430u] 413c:819b 3G modem is not working


Hello Christopher,

As this 3G modem could work with newer kenel, and the error message you pointed out is a "Firmware Bug",
I don't think this will be BIOS, related.


** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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  [Dell Latitude 6430u] 413c:819b 3G modem is not working

Status in “linux” package in Ubuntu:

Bug description:
  CID: 201208-11537 Dell Latitude 6430u

  There is a SIM card slot on this system, however, there is no such
  option for it to connect to 3G network in the Network Manager

  But there is one extra non-working Ethernet device in it, "Novatel
  Wireless HSPA" [413c:819b]

  I guess maybe it's for the 3G modem, but was incorrectly detected.

  Three devices detected by udev and Network Manager:
  ---------------------------[ Devices found by udev ]----------------------------
  Category: NETWORK
  Interface: eth0
  Product: 82579LM Gigabit Network Connection
  Vendor: Intel Corporation
  Driver: e1000e (ver: 2.0.0-k)
  Path: /devices/pci0000:00/0000:00:19.0/net/eth0

  Category: WIRELESS
  Interface: wlan0
  Product: Centrino Advanced-N 6205
  Vendor: Intel Corporation
  Driver: iwlwifi (ver: 3.5.0-23-generic)
  Path: /devices/pci0000:00/0000:00:1c.1/0000:02:00.0/net/wlan0

  Category: NETWORK
  Interface: eth1
  Vendor: Dell Computer Corp.
  Driver: cdc_ether (ver: 3.5.0-23-generic)
  Path: /devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.6/2-1.6:1.6/net/eth1

  ----------------------[ Devices found by Network Manager ]----------------------
  Category: WiFi
  Interface: wlan0
  Driver: iwlwifi (ver: 3.5.0-23-generic)
  State: Activated

  Category: Ethernet
  Interface: eth0
  Driver: e1000e (ver: 2.0.0-k)
  State: Unavailable

  Category: Ethernet
  Interface: eth1
  Driver: cdc_ether (ver: 3.5.0-23-generic)
  State: Disconnected

  The "Novatel Wireless HSPA" [413c:819b] device will disappear from
  udev and Network Manager after updating the system.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.5.0-23-generic 3.5.0-23.35~precise1
  ProcVersionSignature: Ubuntu 3.5.0-23.35~precise1-generic
  Uname: Linux 3.5.0-23-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
   /dev/snd/controlC0:  ubuntu     1494 F.... pulseaudio
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7e30000 irq 48'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:111d76df,10280584,00100203 HDA:80862806,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 10
  Date: Thu Jun 27 02:37:42 2013
  HibernationDevice: RESUME=UUID=c0470f10-8436-437b-8009-ba2be8ecb392
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  MachineType: Dell Inc. Latitude 6430U
  MarkForUpload: True
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-23-generic root=UUID=08e41c7e-16dd-4b15-913c-e4cb055d0e3a ro quiet splash initcall_debug vt.handoff=7
   linux-restricted-modules-3.5.0-23-generic N/A
   linux-backports-modules-3.5.0-23-generic  N/A
   linux-firmware                            1.79.1
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/31/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X28
  dmi.board.name: 0V4GYG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X01
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrX28:bd08/31/2012:svnDellInc.:pnLatitude6430U:pvr01:rvnDellInc.:rn0V4GYG:rvrX01:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude 6430U
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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