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[Bug 1272229] [NEW] Cannot mount iPhone 5

 

Public bug reported:

libimobiledevice-utils_1.1.5-0ubuntu2_amd64.deb

Repro:
1) Plug powered-on Apple device with iOS 7 into Ubuntu USB port

Expected results:
The device should pair with the Ubuntu machine when "Trust" is tapped.

Actual results:
When plugged into an Ubuntu machine, when the Trust button on the prompt is clicked, the iPhone buzzes twice, then repeats the prompt. This will repeat endlessly.

On the Ubuntu machine, a dialog reading "The device "[name of device]"
is locked. Enter the passcode on the device and click "Try again".
[Cancel] [Try again]" is displayed. However, no opportunity to enter the
passcode on the device is ever displayed. Clicking "Try again" only re-
displays this dialog, endlessly.

System and package information:
Description:    Ubuntu 13.10
Release:        13.10
Codename:       saucy

Package: libimobiledevice4               
State: installed
Automatically installed: no
Version: 1.1.5-0ubuntu2
Priority: optional
Section: libs
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@xxxxxxxxxxxxxxxx>
Architecture: amd64
Uncompressed Size: 164 k
Depends: libc6 (>= 2.14), libgnutls26 (>= 2.12.17-0), libplist1 (>= 0.16),
         libtasn1-3 (>= 2.14-0), libusbmuxd2 (>= 1.0.8), usbmuxd
Conflicts: libiphone0, libiphone0, libimobiledevice4
Replaces: libimobiledevice0, libimobiledevice0, libimobiledevice1,
          libimobiledevice1, libiphone0, libiphone0


Package: libimobiledevice-utils          
State: installed
Automatically installed: no
Version: 1.1.5-0ubuntu2
Priority: optional
Section: universe/utils
Maintainer: Ubuntu Developers <ubuntu-devel-discuss@xxxxxxxxxxxxxxxx>
Architecture: amd64
Uncompressed Size: 272 k
Depends: libc6 (>= 2.15), libgcrypt11 (>= 1.4.5), libimobiledevice4 (>= 1.1.5),
         libplist1 (>= 0.16)

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bachmann   2255 F.... pulseaudio
Date: Fri Jan 24 09:47:29 2014
HibernationDevice: RESUME=UUID=4088399f-282d-43cc-b591-b3d62fa5c1f5
InstallationDate: Installed on 2013-12-10 (44 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: LENOVO 23567G5
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-15-generic root=UUID=ba22f243-b6e2-4e1c-bbdc-224cdf9ac9ea ro rootflags=subvol=@ quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic  N/A
 linux-firmware                             1.116
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/10/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET95WW (2.55 )
dmi.board.asset.tag: Not Available
dmi.board.name: 23567G5
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG7ET95WW(2.55):bd07/10/2013:svnLENOVO:pn23567G5:pvrThinkPadT430s:rvnLENOVO:rn23567G5:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 23567G5
dmi.product.version: ThinkPad T430s
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

-- 
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https://bugs.launchpad.net/bugs/1272229

Title:
  Cannot mount iPhone 5

Status in “linux” package in Ubuntu:
  New

Bug description:
  libimobiledevice-utils_1.1.5-0ubuntu2_amd64.deb

  Repro:
  1) Plug powered-on Apple device with iOS 7 into Ubuntu USB port

  Expected results:
  The device should pair with the Ubuntu machine when "Trust" is tapped.

  Actual results:
  When plugged into an Ubuntu machine, when the Trust button on the prompt is clicked, the iPhone buzzes twice, then repeats the prompt. This will repeat endlessly.

  On the Ubuntu machine, a dialog reading "The device "[name of device]"
  is locked. Enter the passcode on the device and click "Try again".
  [Cancel] [Try again]" is displayed. However, no opportunity to enter
  the passcode on the device is ever displayed. Clicking "Try again"
  only re-displays this dialog, endlessly.

  System and package information:
  Description:    Ubuntu 13.10
  Release:        13.10
  Codename:       saucy

  Package: libimobiledevice4               
  State: installed
  Automatically installed: no
  Version: 1.1.5-0ubuntu2
  Priority: optional
  Section: libs
  Maintainer: Ubuntu Developers <ubuntu-devel-discuss@xxxxxxxxxxxxxxxx>
  Architecture: amd64
  Uncompressed Size: 164 k
  Depends: libc6 (>= 2.14), libgnutls26 (>= 2.12.17-0), libplist1 (>= 0.16),
           libtasn1-3 (>= 2.14-0), libusbmuxd2 (>= 1.0.8), usbmuxd
  Conflicts: libiphone0, libiphone0, libimobiledevice4
  Replaces: libimobiledevice0, libimobiledevice0, libimobiledevice1,
            libimobiledevice1, libiphone0, libiphone0

  
  Package: libimobiledevice-utils          
  State: installed
  Automatically installed: no
  Version: 1.1.5-0ubuntu2
  Priority: optional
  Section: universe/utils
  Maintainer: Ubuntu Developers <ubuntu-devel-discuss@xxxxxxxxxxxxxxxx>
  Architecture: amd64
  Uncompressed Size: 272 k
  Depends: libc6 (>= 2.15), libgcrypt11 (>= 1.4.5), libimobiledevice4 (>= 1.1.5),
           libplist1 (>= 0.16)

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bachmann   2255 F.... pulseaudio
  Date: Fri Jan 24 09:47:29 2014
  HibernationDevice: RESUME=UUID=4088399f-282d-43cc-b591-b3d62fa5c1f5
  InstallationDate: Installed on 2013-12-10 (44 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: LENOVO 23567G5
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.11.0-15-generic root=UUID=ba22f243-b6e2-4e1c-bbdc-224cdf9ac9ea ro rootflags=subvol=@ quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/10/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G7ET95WW (2.55 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 23567G5
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG7ET95WW(2.55):bd07/10/2013:svnLENOVO:pn23567G5:pvrThinkPadT430s:rvnLENOVO:rn23567G5:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 23567G5
  dmi.product.version: ThinkPad T430s
  dmi.sys.vendor: LENOVO

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