kernel-packages team mailing list archive

[Brandon Ingalls <BrandonIngalls@xxxxxxxxx>]

Public bug reported:

For the last few weeks I have been having this issue where my usb
devices stop working. I have a Razer keyboard which is baclkit -- the
lights stay on but none of the keys seem to do anything when the problem
happens. If I unplug the keyboard and plug it back into any usb port it
does not turn on at all. When the keyboard goes out and I unplug my
mouse then plug it back in my mouse stays off. My computer becomes
unusable untill I preform a restart. Looking at my logs the only thing I
see that seems to be consistant when this occurs are lines like the
following...

[170244.083644] delay: estimated 432, actual 96
[170245.328423] delay: estimated 432, actual 96
[170247.707100] delay: estimated 432, actual 96
[170254.402556] delay: estimated 432, actual 96
[170254.810155] delay: estimated 432, actual 96
[170255.472507] delay: estimated 432, actual 96

---

Description:	Ubuntu 13.10
Release:	13.10

---

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-15-generic 3.11.0-15.23
ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
Uname: Linux 3.11.0-15-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
Date: Sun Jan 26 13:22:23 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=08c3c74f-e46e-4643-a70f-9362422b4b57
InstallationDate: Installed on 2014-01-19 (7 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: System manufacturer System Product Name
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic root=/dev/mapper/Root0 ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-15-generic N/A
 linux-backports-modules-3.11.0-15-generic  N/A
 linux-firmware                             1.116
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: yes
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4N98TD EVO
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 2.00
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/14/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4N98TDEVO:rvrRev2.00:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

** Attachment added: "version.log"
   https://bugs.launchpad.net/bugs/1272959/+attachment/3957870/+files/version.log

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https://bugs.launchpad.net/bugs/1272959

Title:
  USB devices stop working

Status in “linux” package in Ubuntu:
  New

Bug description:
  For the last few weeks I have been having this issue where my usb
  devices stop working. I have a Razer keyboard which is baclkit -- the
  lights stay on but none of the keys seem to do anything when the
  problem happens. If I unplug the keyboard and plug it back into any
  usb port it does not turn on at all. When the keyboard goes out and I
  unplug my mouse then plug it back in my mouse stays off. My computer
  becomes unusable untill I preform a restart. Looking at my logs the
  only thing I see that seems to be consistant when this occurs are
  lines like the following...

  [170244.083644] delay: estimated 432, actual 96
  [170245.328423] delay: estimated 432, actual 96
  [170247.707100] delay: estimated 432, actual 96
  [170254.402556] delay: estimated 432, actual 96
  [170254.810155] delay: estimated 432, actual 96
  [170255.472507] delay: estimated 432, actual 96

  ---

  Description:	Ubuntu 13.10
  Release:	13.10

  ---

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-15-generic 3.11.0-15.23
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  Date: Sun Jan 26 13:22:23 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=08c3c74f-e46e-4643-a70f-9362422b4b57
  InstallationDate: Installed on 2014-01-19 (7 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-15-generic root=/dev/mapper/Root0 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: yes
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/14/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1301
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M4N98TD EVO
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 2.00
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1301:bd04/14/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4N98TDEVO:rvrRev2.00:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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