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[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1274002

Title:
  [CLEVO CO. W240EU/W250EUQ/W270EUQ] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My laptop sometimes fails to come back from suspend. I will suspend it
  by closing the lid, and the power light on the side of the laptop will
  start blinking indicating it's suspended. After sometime the light
  will have stopped blinking, and upon opening the lid, the computer
  won't resume. I have to press the power button for a few seconds to
  get it to power up.

  One time I had to remove the battery, because the laptop refused to
  power up after I put it on suspend.

  On the next power up after a failed resume, I always get the Ubuntu
  "An error happened" dialog.

  This originally happened on Saucy. I upgraded to Trusty in the hopes
  that the problem would be gone, but it's still there as well.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-5-generic 3.13.0-5.20
  ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
  Uname: Linux 3.13.0-5-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  david      1356 F.... pulseaudio
  Date: Tue Jan 28 22:21:25 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2013-08-19 (162 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release i386 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MachineType: CLEVO CO. W240EU/W250EUQ/W270EUQ
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-5-generic root=UUID=fa95b2e7-43a7-4c3f-b083-956b3e8b3f53 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-5-generic N/A
   linux-backports-modules-3.13.0-5-generic  N/A
   linux-firmware                            1.122
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  Title: [CLEVO CO. W240EU/W250EUQ/W270EUQ] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 02/26/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W240EU/W250EUQ/W270EUQ
  dmi.board.vendor: CLEVO CO.
  dmi.board.version: V3.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd02/26/2013:svnCLEVOCO.:pnW240EU/W250EUQ/W270EUQ:pvrNotApplicable:rvnCLEVOCO.:rnW240EU/W250EUQ/W270EUQ:rvrV3.0:cvnNoEnclosure:ct10:cvrN/A:
  dmi.product.name: W240EU/W250EUQ/W270EUQ
  dmi.product.version: Not Applicable
  dmi.sys.vendor: CLEVO CO.

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