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Message #42880
[Bug 1274425] [NEW] [UX302LG] black screen on boot
Public bug reported:
My laptop is an ASUS UX302LG with kernel 3.13.0-5-generic on Ubuntu
Trusty 14.04. When I boot, the screen is switched on but remains black.
I connected another screen which works fine (VGA or HDMI) but I'm not
able to use the primary screen.
I tested the kernel drm-intel-nightly/2014-01-23-trusty
(http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-
nightly/2014-01-23-trusty/) and it works well.
Same description/workaround as
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1263015 and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1265544
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-5-generic 3.13.0-5.20
ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
Uname: Linux 3.13.0-5-generic x86_64
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aurelien 2267 F.... pulseaudio
/dev/snd/controlC0: aurelien 2267 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Jan 30 09:58:50 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-12-27 (33 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
MachineType: ASUSTeK COMPUTER INC. UX302LG
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-5-generic root=UUID=0252779d-5d7d-4442-85cb-152a9bf5a2dd ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-5-generic N/A
linux-backports-modules-3.13.0-5-generic N/A
linux-firmware 1.122
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2013-12-30 (30 days ago)
dmi.bios.date: 10/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX302LG.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX302LG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX302LG.207:bd10/30/2013:svnASUSTeKCOMPUTERINC.:pnUX302LG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX302LG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX302LG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug third-party-packages trusty
** Attachment added: "lspci-vnvn.log"
https://bugs.launchpad.net/bugs/1274425/+attachment/3962505/+files/lspci-vnvn.log
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1274425
Title:
[UX302LG] black screen on boot
Status in “linux” package in Ubuntu:
New
Bug description:
My laptop is an ASUS UX302LG with kernel 3.13.0-5-generic on Ubuntu
Trusty 14.04. When I boot, the screen is switched on but remains
black. I connected another screen which works fine (VGA or HDMI) but
I'm not able to use the primary screen.
I tested the kernel drm-intel-nightly/2014-01-23-trusty
(http://kernel.ubuntu.com/~kernel-ppa/mainline/drm-intel-
nightly/2014-01-23-trusty/) and it works well.
Same description/workaround as
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1263015 and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1265544
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-5-generic 3.13.0-5.20
ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
Uname: Linux 3.13.0-5-generic x86_64
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: aurelien 2267 F.... pulseaudio
/dev/snd/controlC0: aurelien 2267 F.... pulseaudio
CurrentDesktop: XFCE
Date: Thu Jan 30 09:58:50 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-12-27 (33 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
MachineType: ASUSTeK COMPUTER INC. UX302LG
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-5-generic root=UUID=0252779d-5d7d-4442-85cb-152a9bf5a2dd ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-5-generic N/A
linux-backports-modules-3.13.0-5-generic N/A
linux-firmware 1.122
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2013-12-30 (30 days ago)
dmi.bios.date: 10/30/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX302LG.207
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX302LG
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX302LG.207:bd10/30/2013:svnASUSTeKCOMPUTERINC.:pnUX302LG:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX302LG:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX302LG
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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