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[Bug 1275870] [NEW] [Acer Aspire V3-551G] suspend/resume failure

 

Public bug reported:

I left this laptop switched on for several hours, the battery was
emptied. When I returned I switched the laptop on. After login, I got a
dialog box about this problem. None of the previously running programs
were running, so this was a cold start. I assume Ubuntu tried to suspend
this machine, but it failed.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-6-generic 3.13.0-6.23
ProcVersionSignature: Ubuntu 3.13.0-6.23-generic 3.13.0
Uname: Linux 3.13.0-6-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  lightdm    1528 F.... pulseaudio
                      levente    2253 F.... pulseaudio
 /dev/snd/controlC0:  lightdm    1528 F.... pulseaudio
                      levente    2253 F.... pulseaudio
Date: Mon Feb  3 19:16:29 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c731f60e-050d-4663-8a7e-681f5d9d7cbf
InstallationDate: Installed on 2014-02-01 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140130)
InterpreterPath: /usr/bin/python3.3
MachineType: Acer Aspire V3-551G
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 0 radeondrmfb
 1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-6-generic root=UUID=92c23d41-61dc-4355-b6f0-7b0cf4df4260 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-6-generic N/A
 linux-backports-modules-3.13.0-6-generic  N/A
 linux-firmware                            1.123
SourcePackage: linux
Title: [Acer Aspire V3-551G] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 08/20/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.04
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VA50_CM
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.04:bd08/20/2012:svnAcer:pnAspireV3-551G:pvrV1.04:rvnAcer:rnVA50_CM:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V3-551G
dmi.product.version: V1.04
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1275870

Title:
  [Acer Aspire V3-551G] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  I left this laptop switched on for several hours, the battery was
  emptied. When I returned I switched the laptop on. After login, I got
  a dialog box about this problem. None of the previously running
  programs were running, so this was a cold start. I assume Ubuntu tried
  to suspend this machine, but it failed.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-6-generic 3.13.0-6.23
  ProcVersionSignature: Ubuntu 3.13.0-6.23-generic 3.13.0
  Uname: Linux 3.13.0-6-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lightdm    1528 F.... pulseaudio
                        levente    2253 F.... pulseaudio
   /dev/snd/controlC0:  lightdm    1528 F.... pulseaudio
                        levente    2253 F.... pulseaudio
  Date: Mon Feb  3 19:16:29 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=c731f60e-050d-4663-8a7e-681f5d9d7cbf
  InstallationDate: Installed on 2014-02-01 (2 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140130)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Acer Aspire V3-551G
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-6-generic root=UUID=92c23d41-61dc-4355-b6f0-7b0cf4df4260 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-6-generic N/A
   linux-backports-modules-3.13.0-6-generic  N/A
   linux-firmware                            1.123
  SourcePackage: linux
  Title: [Acer Aspire V3-551G] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/20/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.04
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: VA50_CM
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrV1.04:bd08/20/2012:svnAcer:pnAspireV3-551G:pvrV1.04:rvnAcer:rnVA50_CM:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V3-551G
  dmi.product.version: V1.04
  dmi.sys.vendor: Acer

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