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Message #43465
[Bug 1257817] Re: 8086:0166 [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image off USB stick
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** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: kernel-request-3.13.0-6.23
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https://bugs.launchpad.net/bugs/1257817
Title:
8086:0166 [Toshiba Portege Z935-ST4N03] cannot boot Ubuntu ISO image
off USB stick
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Somehow (and I cannot remember what was involved), after purchasing this laptop
[Toshiba Portege Z935-ST4N03]
in June of 2013, I was able to install Ubuntu from a USB drive, and have set up a dual-boot system with Windows 8 and Ubuntu.
However, in testing of another bug
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1214180 I have
been asked a couple of times to download an Ubunto development ISO
image, boot into it, and see if the suspend-resume problem described
there has been fixed.
This machine does not have a CD/DVD drive, so I made a USB stick, but
I was unable to boot off the USB in August and again recently in
December of this year, and I was asked in that bug to report the
booting problem separately using the terminal "ubuntu-bug linux"
command, so here I am.
Here are the details of my latest attempt:
a) I downloaded the ISO from http://cdimage.ubuntu.com/daily-
live/current/ labeled
trusty-desktop-amd64.iso 03-Dec-2013 07:49 884M Desktop image for
64-bit PC (AMD64) computers (standard download)
and used the Startup Disk Creator utility on my desktop machine (which
is running the 12.0-4 LTS version of Ubuntu currently) to create a
startup USB stick from it.
This is almost certainly the same Startup Disk Creator utility I used
when I originally set up my computer in June, but it is probably a
different USB stick.
b) Following the instructions on
https://help.ubuntu.com/community/UEFI
(because I do have UEFI on this computer), I also verified that I have Secure Boot disabled in the BIOS (that was already the case) and that RapidStart Technology is disabled (that was also already the case). And I set the BIOS to boot off USB first. I am booting in UEFI mode.
c) I then attempted to boot my Toshiba Portege laptop off that USB
stick. I have USB as first in boot order (and I also tried by hitting
F12 during bootup and manually selecting to boot off the USB stick)
(and I tried all 3 USB ports on the computer, just in case they
behaved differently, because I think one is USB-3 and the other two
are USB-2).
In all cases, I got an error message that was too quick to see, and
then ended up at my normal hard disk (well, SSD disk) boot menu, where
I could boot normally (not off the USB in other words).
d) By filming the bootup sequence with my digital camera, I was able
to freeze the frame where the error message appeared and read it. I
attached a screen shot in that other issue, and I think the message
says (I'm not entirely sure about the first line, as it was a bit
blurry):
Could not get fio for li->DevIceHandle: 2
Failed to find fs
Failed to load image
Failed to find fs
Failed to load image
Press any key to continue...
I will also attach the screen shot here.
e) I was able to use the USB stick to boot my desktop machine. It does
not use UEFI, but at least I was able to confirm that the USB stick is
bootable and works as a "Live" version of Ubuntu.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: linux-image-3.8.0-27-generic 3.8.0-27.40
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jhodgdon 2208 F.... pulseaudio
CurrentDmesg:
[ 9.616245] postgres (1483): /proc/1483/oom_adj is deprecated, please use /proc/1483/oom_score_adj instead.
[ 9.960883] init: anacron main process (1384) killed by TERM signal
[ 11.475801] init: plymouth-stop pre-start process (1885) terminated with status 1
Date: Wed Dec 4 08:07:02 2013
HibernationDevice: RESUME=UUID=83309235-54d3-42b7-92d8-7fac594f6e68
InstallationDate: Installed on 2013-06-17 (169 days ago)
InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
MachineType: TOSHIBA PORTEGE Z935
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-27-generic root=UUID=cc61d39a-8b97-457b-88b2-710d49656f9f ro acpi_backlight=vendor
RelatedPackageVersions:
linux-restricted-modules-3.8.0-27-generic N/A
linux-backports-modules-3.8.0-27-generic N/A
linux-firmware 1.106
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/04/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 6.70
dmi.board.asset.tag: 0000000000
dmi.board.name: PORTEGE Z935
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion6.70:bd04/04/2013:svnTOSHIBA:pnPORTEGEZ935:pvrPT234U-07101X:rvnTOSHIBA:rnPORTEGEZ935:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: PORTEGE Z935
dmi.product.version: PT234U-07101X
dmi.sys.vendor: TOSHIBA
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References