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[Bug 1276213] [NEW] [System76, Inc. Galago UltraPro] suspend/resume failure

 

Public bug reported:

The machine was suspended, and eventually ran out of battery I suspect.
I plugged it back in & started it back up, it took me through the login
page, then this error report popped up.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-5-generic 3.13.0-5.20
ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
Uname: Linux 3.13.0-5-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  jchase     2421 F.... pulseaudio
 /dev/snd/controlC0:  jchase     2421 F.... pulseaudio
Date: Tue Feb  4 07:54:09 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=702a1da9-d3ca-474d-aba5-9bfcdf01fd7f
InstallationDate: Installed on 2013-12-31 (35 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
InterpreterPath: /usr/bin/python3.3
MachineType: System76, Inc. Galago UltraPro
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-5-generic root=UUID=daaf2a21-b5e4-4294-aa11-004ec44172a3 ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-5-generic N/A
 linux-backports-modules-3.13.0-5-generic  N/A
 linux-firmware                            1.122
SourcePackage: linux
Title: [System76, Inc. Galago UltraPro] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2013-12-31 (35 days ago)
UserGroups:
 
dmi.bios.date: 12/12/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W740SU
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/12/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: Galago UltraPro
dmi.product.version: galu1
dmi.sys.vendor: System76, Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1276213

Title:
  [System76, Inc. Galago UltraPro] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  The machine was suspended, and eventually ran out of battery I
  suspect. I plugged it back in & started it back up, it took me through
  the login page, then this error report popped up.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-5-generic 3.13.0-5.20
  ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
  Uname: Linux 3.13.0-5-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jchase     2421 F.... pulseaudio
   /dev/snd/controlC0:  jchase     2421 F.... pulseaudio
  Date: Tue Feb  4 07:54:09 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=702a1da9-d3ca-474d-aba5-9bfcdf01fd7f
  InstallationDate: Installed on 2013-12-31 (35 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.3
  MachineType: System76, Inc. Galago UltraPro
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/@/boot/vmlinuz-3.13.0-5-generic root=UUID=daaf2a21-b5e4-4294-aa11-004ec44172a3 ro rootflags=subvol=@ quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-5-generic N/A
   linux-backports-modules-3.13.0-5-generic  N/A
   linux-firmware                            1.122
  SourcePackage: linux
  Title: [System76, Inc. Galago UltraPro] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2013-12-31 (35 days ago)
  UserGroups:
   
  dmi.bios.date: 12/12/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/12/2013:svnSystem76,Inc.:pnGalagoUltraPro:pvrgalu1:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: Galago UltraPro
  dmi.product.version: galu1
  dmi.sys.vendor: System76, Inc.

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