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[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze

 

Since partial upgrade, bug seems to occur more frequently. Again at
9h57-9h58, kern.log attached (compressed).

** Attachment added: "kern.log.tar.gz"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1273284/+attachment/3978229/+files/kern.log.tar.gz

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Title:
  [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  It's been some months, I'm experiencing complete freeze with my Ubuntu
  PC : mouse, keyboard are not responding, the fan accelerates to the
  max. It seems to me that it occurs randomly. Not exactly though
  because it never freezes when the screen is locked !

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-58-generic 3.2.0-58.88
  ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
  Uname: Linux 3.2.0-58-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pro        2408 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d18000 irq 46'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0269,10431517,00100100 HDA:80862806,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 11
  Date: Mon Jan 27 16:33:59 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=b75418bb-ef61-4233-bf6d-da4ed6f698bd
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=b58d6bf8-bc7b-4c42-8601-f74e95167153 ro quiet splash,pcie_aspm=force,rootfstype=ext4
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-58-generic N/A
   linux-backports-modules-3.2.0-58-generic  N/A
   linux-firmware                            1.79.9
  SourcePackage: linux
  StagingDrivers: rts5139 mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.216:bd11/21/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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