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Message #42382
[Bug 1273284] [NEW] Random but complete freeze with Asus UX31A
Public bug reported:
Hello,
It's been some months, I'm experiencing complete freeze with my Ubuntu PC : mouse, keyboard are not responding, the fan accelerates to the max.
It seems to me that it occurs randomly. Not exactly though because it
never freezes when the screen is locked !
Thanks for updates if possible.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-58-generic 3.2.0-58.88
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pro 2408 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d18000 irq 46'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0269,10431517,00100100 HDA:80862806,80860101,00100000'
Controls : 23
Simple ctrls : 11
Date: Mon Jan 27 16:33:59 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b75418bb-ef61-4233-bf6d-da4ed6f698bd
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: ASUSTeK COMPUTER INC. UX31A
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=b58d6bf8-bc7b-4c42-8601-f74e95167153 ro quiet splash,pcie_aspm=force,rootfstype=ext4
RelatedPackageVersions:
linux-restricted-modules-3.2.0-58-generic N/A
linux-backports-modules-3.2.0-58-generic N/A
linux-firmware 1.79.9
SourcePackage: linux
StagingDrivers: rts5139 mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.216:bd11/21/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise running-unity staging
--
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https://bugs.launchpad.net/bugs/1273284
Title:
Random but complete freeze with Asus UX31A
Status in “linux” package in Ubuntu:
New
Bug description:
Hello,
It's been some months, I'm experiencing complete freeze with my Ubuntu PC : mouse, keyboard are not responding, the fan accelerates to the max.
It seems to me that it occurs randomly. Not exactly though because it
never freezes when the screen is locked !
Thanks for updates if possible.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-58-generic 3.2.0-58.88
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pro 2408 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d18000 irq 46'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0269,10431517,00100100 HDA:80862806,80860101,00100000'
Controls : 23
Simple ctrls : 11
Date: Mon Jan 27 16:33:59 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b75418bb-ef61-4233-bf6d-da4ed6f698bd
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: ASUSTeK COMPUTER INC. UX31A
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=b58d6bf8-bc7b-4c42-8601-f74e95167153 ro quiet splash,pcie_aspm=force,rootfstype=ext4
RelatedPackageVersions:
linux-restricted-modules-3.2.0-58-generic N/A
linux-backports-modules-3.2.0-58-generic N/A
linux-firmware 1.79.9
SourcePackage: linux
StagingDrivers: rts5139 mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.216:bd11/21/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
To manage notifications about this bug go to:
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Follow ups
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[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Christopher M. Penalver, 2014-04-01
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-03-31
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-03-21
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-03-20
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Christopher M. Penalver, 2014-03-20
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-03-19
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Christopher M. Penalver, 2014-03-18
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-03-17
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Christopher M. Penalver, 2014-02-15
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Christopher M. Penalver, 2014-02-15
-
[Bug 1273284] Status changed to Confirmed
From: Brad Figg, 2014-02-13
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-02-13
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-02-12
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-02-11
-
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
From: Free Rage, 2014-02-11
-
[Bug 1273284] Re: Random but complete freeze with Asus UX31A
From: Christopher M. Penalver, 2014-01-28
-
[Bug 1273284] Re: Random but complete freeze with Asus UX31A
From: Free Rage, 2014-01-27
-
[Bug 1273284] Status changed to Confirmed
From: Brad Figg, 2014-01-27
-
[Bug 1273284] Re: Random but complete freeze with Asus UX31A
From: Joseph Salisbury, 2014-01-27
-
[Bug 1273284] [NEW] Random but complete freeze with Asus UX31A
From: Free Rage, 2014-01-27
References