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[Bug 1280353] [NEW] Platform microcode: Direct firmware load failed with error -2

 

Public bug reported:

Description: Ubuntu Trusty Tahr (development branch)
Release:        14.04

Error on new Supermicro X10SL7-F with Intel Xeon 1230v3 CPU.
Running Ubuntu Server 14.04 Trusty Tahr (development branch) I get the following error:

[   19.474422] [drm] Initialized drm 1.1.0 20060810

[   19.477752] microcode: CPU0 sig=0x306c3, pf=0x2, revision=0x10
[   19.478260] platform microcode: Direct firmware load failed with error -2
[   19.478263] platform microcode: Falling back to user helper
[   19.508119] microcode: CPU1 sig=0x306c3, pf=0x2, revision=0x10
[   19.508130] platform microcode: Direct firmware load failed with error -2
[   19.508132] platform microcode: Falling back to user helper
[   19.509706] microcode: CPU2 sig=0x306c3, pf=0x2, revision=0x10
[   19.509715] platform microcode: Direct firmware load failed with error -2
[   19.509717] platform microcode: Falling back to user helper
[   19.510066] microcode: CPU3 sig=0x306c3, pf=0x2, revision=0x10
[   19.510074] platform microcode: Direct firmware load failed with error -2
[   19.510075] platform microcode: Falling back to user helper
[   19.510420] microcode: CPU4 sig=0x306c3, pf=0x2, revision=0x10
[   19.510428] platform microcode: Direct firmware load failed with error -2
[   19.510430] platform microcode: Falling back to user helper
[   19.549077] microcode: CPU5 sig=0x306c3, pf=0x2, revision=0x10
[   19.549100] platform microcode: Direct firmware load failed with error -2
[   19.549101] platform microcode: Falling back to user helper
[   19.550955] microcode: CPU6 sig=0x306c3, pf=0x2, revision=0x10
[   19.550961] platform microcode: Direct firmware load failed with error -2
[   19.550962] platform microcode: Falling back to user helper
[   19.551801] microcode: CPU7 sig=0x306c3, pf=0x2, revision=0x10
[   19.551808] platform microcode: Direct firmware load failed with error -2
[   19.551809] platform microcode: Falling back to user helper
[   19.552753] microcode: Microcode Update Driver: v2.00 <tigran@xxxxxxxxxxxxxxxxxxxx>, Peter Oruba

[   19.561102] ipmi_si 00:0e: Found new BMC (man_id: 0x002a7c, prod_id: 0x0804, dev_id: 0x20)
[   19.561107] ipmi_si 00:0e: IPMI kcs interface initialized
--- 
AlsaDevices:
 total 0
 crw-rw---- 1 root audio 116,  1 Feb 14 16:58 seq
 crw-rw---- 1 root audio 116, 33 Feb 14 16:58 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.13.2-0ubuntu3
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=e5a1c059-275e-4d8c-8485-15146d4a7d87
InstallationDate: Installed on 2014-02-14 (0 days ago)
InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140214)
MachineType: Supermicro X10SL7-F
Package: linux (not installed)
PciMultimedia:
 
ProcFB: 0 astdrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-8-generic root=UUID=65c8b78d-2814-487c-9b5a-61c1b186db6f ro
ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-8-generic N/A
 linux-backports-modules-3.13.0-8-generic  N/A
 linux-firmware                            1.124
RfKill: Error: [Errno 2] No such file or directory
Tags:  trusty
Uname: Linux 3.13.0-8-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
_MarkForUpload: True
dmi.bios.date: 07/19/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1.1
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: X10SL7-F
dmi.board.vendor: Supermicro
dmi.board.version:
 L�
�.
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 17
dmi.chassis.vendor: Supermicro
dmi.chassis.version: 0123456789
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.1:bd07/19/2013:svnSupermicro:pnX10SL7-F:pvr0123456789:rvnSupermicro:rnX10SL7-F:rvrL.:cvnSupermicro:ct17:cvr0123456789:
dmi.product.name: X10SL7-F
dmi.product.version: 0123456789
dmi.sys.vendor: Supermicro

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-collected trusty

** Package changed: acpi (Ubuntu) => ubuntu

** Package changed: ubuntu => linux (Ubuntu)

** Tags added: apport-collected

** Description changed:

  Description: Ubuntu Trusty Tahr (development branch)
  Release:        14.04
  
  Error on new Supermicro X10SL7-F with Intel Xeon 1230v3 CPU.
  Running Ubuntu Server 14.04 Trusty Tahr (development branch) I get the following error:
  
  [   19.474422] [drm] Initialized drm 1.1.0 20060810
  
  [   19.477752] microcode: CPU0 sig=0x306c3, pf=0x2, revision=0x10
  [   19.478260] platform microcode: Direct firmware load failed with error -2
  [   19.478263] platform microcode: Falling back to user helper
  [   19.508119] microcode: CPU1 sig=0x306c3, pf=0x2, revision=0x10
  [   19.508130] platform microcode: Direct firmware load failed with error -2
  [   19.508132] platform microcode: Falling back to user helper
  [   19.509706] microcode: CPU2 sig=0x306c3, pf=0x2, revision=0x10
  [   19.509715] platform microcode: Direct firmware load failed with error -2
  [   19.509717] platform microcode: Falling back to user helper
  [   19.510066] microcode: CPU3 sig=0x306c3, pf=0x2, revision=0x10
  [   19.510074] platform microcode: Direct firmware load failed with error -2
  [   19.510075] platform microcode: Falling back to user helper
  [   19.510420] microcode: CPU4 sig=0x306c3, pf=0x2, revision=0x10
  [   19.510428] platform microcode: Direct firmware load failed with error -2
  [   19.510430] platform microcode: Falling back to user helper
  [   19.549077] microcode: CPU5 sig=0x306c3, pf=0x2, revision=0x10
  [   19.549100] platform microcode: Direct firmware load failed with error -2
  [   19.549101] platform microcode: Falling back to user helper
  [   19.550955] microcode: CPU6 sig=0x306c3, pf=0x2, revision=0x10
  [   19.550961] platform microcode: Direct firmware load failed with error -2
  [   19.550962] platform microcode: Falling back to user helper
  [   19.551801] microcode: CPU7 sig=0x306c3, pf=0x2, revision=0x10
  [   19.551808] platform microcode: Direct firmware load failed with error -2
  [   19.551809] platform microcode: Falling back to user helper
  [   19.552753] microcode: Microcode Update Driver: v2.00 <tigran@xxxxxxxxxxxxxxxxxxxx>, Peter Oruba
  
  [   19.561102] ipmi_si 00:0e: Found new BMC (man_id: 0x002a7c, prod_id: 0x0804, dev_id: 0x20)
  [   19.561107] ipmi_si 00:0e: IPMI kcs interface initialized
+ --- 
+ AlsaDevices:
+  total 0
+  crw-rw---- 1 root audio 116,  1 Feb 14 16:58 seq
+  crw-rw---- 1 root audio 116, 33 Feb 14 16:58 timer
+ AplayDevices: Error: [Errno 2] No such file or directory
+ ApportVersion: 2.13.2-0ubuntu3
+ Architecture: amd64
+ ArecordDevices: Error: [Errno 2] No such file or directory
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
+ CRDA: Error: [Errno 2] No such file or directory
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=e5a1c059-275e-4d8c-8485-15146d4a7d87
+ InstallationDate: Installed on 2014-02-14 (0 days ago)
+ InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140214)
+ MachineType: Supermicro X10SL7-F
+ Package: linux (not installed)
+ PciMultimedia:
+  
+ ProcFB: 0 astdrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-8-generic root=UUID=65c8b78d-2814-487c-9b5a-61c1b186db6f ro
+ ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-8-generic N/A
+  linux-backports-modules-3.13.0-8-generic  N/A
+  linux-firmware                            1.124
+ RfKill: Error: [Errno 2] No such file or directory
+ Tags:  trusty
+ Uname: Linux 3.13.0-8-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 07/19/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: 1.1
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: X10SL7-F
+ dmi.board.vendor: Supermicro
+ dmi.board.version:
+  L�
+ �.
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 17
+ dmi.chassis.vendor: Supermicro
+ dmi.chassis.version: 0123456789
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.1:bd07/19/2013:svnSupermicro:pnX10SL7-F:pvr0123456789:rvnSupermicro:rnX10SL7-F:rvrL.:cvnSupermicro:ct17:cvr0123456789:
+ dmi.product.name: X10SL7-F
+ dmi.product.version: 0123456789
+ dmi.sys.vendor: Supermicro

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1280353

Title:
  Platform microcode: Direct firmware load failed with error -2

Status in “linux” package in Ubuntu:
  New

Bug description:
  Description: Ubuntu Trusty Tahr (development branch)
  Release:        14.04

  Error on new Supermicro X10SL7-F with Intel Xeon 1230v3 CPU.
  Running Ubuntu Server 14.04 Trusty Tahr (development branch) I get the following error:

  [   19.474422] [drm] Initialized drm 1.1.0 20060810

  [   19.477752] microcode: CPU0 sig=0x306c3, pf=0x2, revision=0x10
  [   19.478260] platform microcode: Direct firmware load failed with error -2
  [   19.478263] platform microcode: Falling back to user helper
  [   19.508119] microcode: CPU1 sig=0x306c3, pf=0x2, revision=0x10
  [   19.508130] platform microcode: Direct firmware load failed with error -2
  [   19.508132] platform microcode: Falling back to user helper
  [   19.509706] microcode: CPU2 sig=0x306c3, pf=0x2, revision=0x10
  [   19.509715] platform microcode: Direct firmware load failed with error -2
  [   19.509717] platform microcode: Falling back to user helper
  [   19.510066] microcode: CPU3 sig=0x306c3, pf=0x2, revision=0x10
  [   19.510074] platform microcode: Direct firmware load failed with error -2
  [   19.510075] platform microcode: Falling back to user helper
  [   19.510420] microcode: CPU4 sig=0x306c3, pf=0x2, revision=0x10
  [   19.510428] platform microcode: Direct firmware load failed with error -2
  [   19.510430] platform microcode: Falling back to user helper
  [   19.549077] microcode: CPU5 sig=0x306c3, pf=0x2, revision=0x10
  [   19.549100] platform microcode: Direct firmware load failed with error -2
  [   19.549101] platform microcode: Falling back to user helper
  [   19.550955] microcode: CPU6 sig=0x306c3, pf=0x2, revision=0x10
  [   19.550961] platform microcode: Direct firmware load failed with error -2
  [   19.550962] platform microcode: Falling back to user helper
  [   19.551801] microcode: CPU7 sig=0x306c3, pf=0x2, revision=0x10
  [   19.551808] platform microcode: Direct firmware load failed with error -2
  [   19.551809] platform microcode: Falling back to user helper
  [   19.552753] microcode: Microcode Update Driver: v2.00 <tigran@xxxxxxxxxxxxxxxxxxxx>, Peter Oruba

  [   19.561102] ipmi_si 00:0e: Found new BMC (man_id: 0x002a7c, prod_id: 0x0804, dev_id: 0x20)
  [   19.561107] ipmi_si 00:0e: IPMI kcs interface initialized
  --- 
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Feb 14 16:58 seq
   crw-rw---- 1 root audio 116, 33 Feb 14 16:58 timer
  AplayDevices: Error: [Errno 2] No such file or directory
  ApportVersion: 2.13.2-0ubuntu3
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=e5a1c059-275e-4d8c-8485-15146d4a7d87
  InstallationDate: Installed on 2014-02-14 (0 days ago)
  InstallationMedia: Ubuntu-Server 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140214)
  MachineType: Supermicro X10SL7-F
  Package: linux (not installed)
  PciMultimedia:
   
  ProcFB: 0 astdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-8-generic root=UUID=65c8b78d-2814-487c-9b5a-61c1b186db6f ro
  ProcVersionSignature: Ubuntu 3.13.0-8.28-generic 3.13.2
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-8-generic N/A
   linux-backports-modules-3.13.0-8-generic  N/A
   linux-firmware                            1.124
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  trusty
  Uname: Linux 3.13.0-8-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 07/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.1
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X10SL7-F
  dmi.board.vendor: Supermicro
  dmi.board.version:
   L�
�.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 17
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.1:bd07/19/2013:svnSupermicro:pnX10SL7-F:pvr0123456789:rvnSupermicro:rnX10SL7-F:rvrL.:cvnSupermicro:ct17:cvr0123456789:
  dmi.product.name: X10SL7-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro

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