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[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze

 

Free Rage, as per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_Touch_UX31A/#support, an update to your BIOS is available (219). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1273284

Title:
  [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  It's been some months, I'm experiencing complete freeze with my Ubuntu
  PC : mouse, keyboard are not responding, the fan accelerates to the
  max. It seems to me that it occurs randomly. Not exactly though
  because it never freezes when the screen is locked !

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-58-generic 3.2.0-58.88
  ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
  Uname: Linux 3.2.0-58-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pro        2408 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d18000 irq 46'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:10ec0269,10431517,00100100 HDA:80862806,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 11
  Date: Mon Jan 27 16:33:59 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=b75418bb-ef61-4233-bf6d-da4ed6f698bd
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
  MachineType: ASUSTeK COMPUTER INC. UX31A
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=b58d6bf8-bc7b-4c42-8601-f74e95167153 ro quiet splash,pcie_aspm=force,rootfstype=ext4
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-58-generic N/A
   linux-backports-modules-3.2.0-58-generic  N/A
   linux-firmware                            1.79.9
  SourcePackage: linux
  StagingDrivers: rts5139 mei
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/21/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX31A.216
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX31A
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.216:bd11/21/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX31A
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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