kernel-packages team mailing list archive
-
kernel-packages team
-
Mailing list archive
-
Message #45128
[Bug 1273284] Re: [ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
Free Rage, as per http://www.asus.com/Notebooks_Ultrabooks/ASUS_ZENBOOK_Touch_UX31A/#support, an update to your BIOS is available (219). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1273284
Title:
[ASUS ZENBOOK Touch UX31A] Intermittent complete freeze
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
It's been some months, I'm experiencing complete freeze with my Ubuntu
PC : mouse, keyboard are not responding, the fan accelerates to the
max. It seems to me that it occurs randomly. Not exactly though
because it never freezes when the screen is locked !
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-58-generic 3.2.0-58.88
ProcVersionSignature: Ubuntu 3.2.0-58.88-generic 3.2.53
Uname: Linux 3.2.0-58-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC269VB Analog [ALC269VB Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: pro 2408 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xf7d18000 irq 46'
Mixer name : 'Intel PantherPoint HDMI'
Components : 'HDA:10ec0269,10431517,00100100 HDA:80862806,80860101,00100000'
Controls : 23
Simple ctrls : 11
Date: Mon Jan 27 16:33:59 2014
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=b75418bb-ef61-4233-bf6d-da4ed6f698bd
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120823.1)
MachineType: ASUSTeK COMPUTER INC. UX31A
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-58-generic root=UUID=b58d6bf8-bc7b-4c42-8601-f74e95167153 ro quiet splash,pcie_aspm=force,rootfstype=ext4
RelatedPackageVersions:
linux-restricted-modules-3.2.0-58-generic N/A
linux-backports-modules-3.2.0-58-generic N/A
linux-firmware 1.79.9
SourcePackage: linux
StagingDrivers: rts5139 mei
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31A.216
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX31A.216:bd11/21/2012:svnASUSTeKCOMPUTERINC.:pnUX31A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX31A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX31A
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1273284/+subscriptions
References