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Message #45300
[Bug 1176458] Re: [Dell Latitude E4300] Total system lockup on power cable connect/disconnect
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]
** Changed in: linux (Ubuntu)
Status: Incomplete => Expired
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https://bugs.launchpad.net/bugs/1176458
Title:
[Dell Latitude E4300] Total system lockup on power cable
connect/disconnect
Status in “linux” package in Ubuntu:
Expired
Bug description:
I've had this issue for six months or more, though it is fairly
infrequent. My laptop (Dell Latitude E4300) will lock up entirely
(keyboard and mouse not functioning, not responding to pings or sshd,
I'm left with whatever image was last on the screen, frozen) sometimes
when the power cable is plugged in or unplugged. I'd say it's maybe 1
in 15 times, but today it happened twice in a row and so it's finally
time to try to solve it. I have to hold down the power button to power
down and reboot when this happens, sometimes losing some work.
I'm not sure if my kern.log is being uploaded with this (I'll add it
afterwards if I don't see it) but the last two restarts were both
manual because of such lockups. I don't see any useful errors before
the first [0.00000] lines (May 4, 17:25:41 and 17:27:12), though.
I googled around and one suggestion was to remove the jupiter package.
That was not installed. I'm not sure where to go from here given that
there's nothing useful I can find in the error logs.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-41-generic 3.2.0-41.66
ProcVersionSignature: Ubuntu 3.2.0-41.66-generic 3.2.42
Uname: Linux 3.2.0-41-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.2
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: Intel [HDA Intel], device 0: STAC92xx Analog [STAC92xx Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bjn 2673 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xf6adc000 irq 47'
Mixer name : 'Intel Cantiga HDMI'
Components : 'HDA:111d76b2,1028024d,00100302 HDA:80862802,80860101,00100000'
Controls : 26
Simple ctrls : 12
Date: Sat May 4 17:59:03 2013
EcryptfsInUse: Yes
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
MachineType: Dell Inc. Latitude E4300
MarkForUpload: True
ProcEnviron:
LANGUAGE=en_CA:en
TERM=rxvt-unicode-256color
PATH=(custom, no user)
LANG=en_CA.UTF-8
SHELL=/bin/zsh
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-41-generic root=UUID=aad18ab7-9eac-46f6-881b-a44e0c7cfa73 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.2.0-41-generic N/A
linux-backports-modules-3.2.0-41-generic N/A
linux-firmware 1.79.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/13/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.asset.tag: UOS-009979
dmi.board.name: 0D201R
dmi.board.vendor: Dell Inc.
dmi.chassis.asset.tag: UOS-009979
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd10/13/2009:svnDellInc.:pnLatitudeE4300:pvr:rvnDellInc.:rn0D201R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E4300
dmi.sys.vendor: Dell Inc.
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