← Back to team overview

kernel-packages team mailing list archive

[Bug 1266120] Re: System freezes when Suspending or Hibernating (WIFI driver glitch?)

 

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We need some more information from you before we can
start working on this bug.

Please run the following command which will attach necessary
information:

apport-collect BUGNUMBER
if you are using Karmic Koala (9.10) or newer, or

apport-collect -p linux-image-`uname -r` BUGNUMBER
if you are using Hardy Heron (8.04)

Bear in mind that you may need to install the python-launchpadlib
package from the universe repository with 'sudo apt-get install python-
launchpadlib'. Additionally, when prompted to give apport-collect
permissions for Launchpad you will need to give it at least the ability
to "Change Non-Private" data as it will be adding information to your
bug report.

If you are using an older release or cannot use apport please at least add the following information (pay attention to lspci's additional options):
First run the following commands:
1) uname -a > uname-a.log
2) dmesg > dmesg.log
3) sudo lspci -vvnn > lspci-vvnn.log
4) cat /proc/version_signature > version.log
then attach the files separately to the bug report (not pasted into comments or tar/zip-ed).

For your reference, the full description of procedures for kernel-
related bug reports is available at
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies. Thanks in
advance!

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1266120

Title:
  System freezes when Suspending or Hibernating (WIFI driver glitch?)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Hello, My system freezes everytime I try to run #pm-suspend or #pm-
  hibernate. Generally, I am forced to perform a hard shutdown of my
  system to get it working again. However, if I remove my USB WI-FI
  adaptor before hand, all is well. I'm currently using a Netgear WNA
  1100 (http://wikidevi.com/wiki/Netgear_WNA1100), which is connected to
  a USB 3.0 PCI Hub, A sebrent CP4-TU (which, I believe is a rebranded
  Fresco Logic FL1100 device, as I have to use FL1100 drivers on
  Windows), but have tried plugging the device directly into one of my
  computer's built-in ports with the same results.

  I'm currently running Ubuntu 13.10, x64 desktop edition. I've tested
  this device using the 3.11.0-14, and the 3.11.0-15 kernels. Please let
  me know if there's any more information I can provide to help resolve
  this issue.

  It may be worth noting that this bug might be related to
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1251684

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1266120/+subscriptions