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[Bug 1283621] [NEW] Bluetooth adapter not detected

 

Public bug reported:

In previous versions (<= Raring) I was able to turn on the bluetooth (on
Raring I had to install blueman). Currently my device is not detected.
Commands such as `rfkill list`, `hcitool dev`, `lsusb` won't show any
bluetooth device.

My laptop is an hp nx7400.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: bluez 4.101-0ubuntu10
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic i686
ApportVersion: 2.13.2-0ubuntu5
Architecture: i386
CurrentDesktop: Unity
Date: Sat Feb 22 22:13:17 2014
InstallationDate: Installed on 2014-01-14 (39 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140113)
InterestingModules: bnep rfcomm bluetooth
MachineType: Hewlett-Packard HP Compaq nx7400 (GF451LA#ABM)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=96147aaf-4d58-4669-83a5-18e2f94dbd65 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YGU Ver. F.0A
dmi.board.name: 30A2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 40.17
dmi.chassis.asset.tag: CNU7111JLR
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YGUVer.F.0A:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnx7400(GF451LA#ABM):pvrF.0A:rvnHewlett-Packard:rn30A2:rvrKBCVersion40.17:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nx7400 (GF451LA#ABM)
dmi.product.version: F.0A
dmi.sys.vendor: Hewlett-Packard
hciconfig:
 
rfkill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1283621

Title:
  Bluetooth adapter not detected

Status in “bluez” package in Ubuntu:
  New

Bug description:
  In previous versions (<= Raring) I was able to turn on the bluetooth
  (on Raring I had to install blueman). Currently my device is not
  detected. Commands such as `rfkill list`, `hcitool dev`, `lsusb` won't
  show any bluetooth device.

  My laptop is an hp nx7400.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: bluez 4.101-0ubuntu10
  ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
  Uname: Linux 3.13.0-11-generic i686
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: i386
  CurrentDesktop: Unity
  Date: Sat Feb 22 22:13:17 2014
  InstallationDate: Installed on 2014-01-14 (39 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140113)
  InterestingModules: bnep rfcomm bluetooth
  MachineType: Hewlett-Packard HP Compaq nx7400 (GF451LA#ABM)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=96147aaf-4d58-4669-83a5-18e2f94dbd65 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YGU Ver. F.0A
  dmi.board.name: 30A2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 40.17
  dmi.chassis.asset.tag: CNU7111JLR
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YGUVer.F.0A:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnx7400(GF451LA#ABM):pvrF.0A:rvnHewlett-Packard:rn30A2:rvrKBCVersion40.17:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nx7400 (GF451LA#ABM)
  dmi.product.version: F.0A
  dmi.sys.vendor: Hewlett-Packard
  hciconfig:
   
  rfkill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no

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