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[Bug 1285761] [NEW] [CLEVO CO. W130EV] suspend/resume failure

 

Public bug reported:

My laptop won't shut down properly (hangs forever with a blank screen,
until I perform a hard shutdown).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-12-generic 3.13.0-12.32
ProcVersionSignature: Ubuntu 3.13.0-12.32-generic 3.13.4
Uname: Linux 3.13.0-12-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  qdu        2207 F.... pulseaudio
 /dev/snd/pcmC0D0p:   qdu        2207 F...m pulseaudio
Date: Wed Feb 26 17:12:08 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=5b35235f-337e-407a-b0f6-12de6895a125
InstallationDate: Installed on 2013-03-21 (343 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python3.4
MachineType: CLEVO CO. W130EV
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-12-generic root=UUID=b4ef0154-e644-4aa8-ae73-d94e575a563b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-12-generic N/A
 linux-backports-modules-3.13.0-12-generic  N/A
 linux-firmware                             1.125
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: [CLEVO CO. W130EV] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-02-13 (14 days ago)
UserGroups:
 
dmi.bios.date: 06/25/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W130EV
dmi.board.vendor: CLEVO CO.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/25/2012:svnCLEVOCO.:pnW130EV:pvrNotApplicable:rvnCLEVOCO.:rnW130EV:rvrNotApplicable:cvnNoEnclosure:ct9:cvrN/A:
dmi.product.name: W130EV
dmi.product.version: Not Applicable
dmi.sys.vendor: CLEVO CO.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1285761

Title:
  [CLEVO CO. W130EV] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My laptop won't shut down properly (hangs forever with a blank screen,
  until I perform a hard shutdown).

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-12-generic 3.13.0-12.32
  ProcVersionSignature: Ubuntu 3.13.0-12.32-generic 3.13.4
  Uname: Linux 3.13.0-12-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  qdu        2207 F.... pulseaudio
   /dev/snd/pcmC0D0p:   qdu        2207 F...m pulseaudio
  Date: Wed Feb 26 17:12:08 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=5b35235f-337e-407a-b0f6-12de6895a125
  InstallationDate: Installed on 2013-03-21 (343 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.4
  MachineType: CLEVO CO. W130EV
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-12-generic root=UUID=b4ef0154-e644-4aa8-ae73-d94e575a563b ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-12-generic N/A
   linux-backports-modules-3.13.0-12-generic  N/A
   linux-firmware                             1.125
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [CLEVO CO. W130EV] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-02-13 (14 days ago)
  UserGroups:
   
  dmi.bios.date: 06/25/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W130EV
  dmi.board.vendor: CLEVO CO.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd06/25/2012:svnCLEVOCO.:pnW130EV:pvrNotApplicable:rvnCLEVOCO.:rnW130EV:rvrNotApplicable:cvnNoEnclosure:ct9:cvrN/A:
  dmi.product.name: W130EV
  dmi.product.version: Not Applicable
  dmi.sys.vendor: CLEVO CO.

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