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[Bug 1289735] [NEW] BUG: unable to handle kernel NULL pointer dereference at (null)

 

Public bug reported:

computer freezes watching a video in smplayer.
The monitor turn off and on.
After that nothing responds.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-16-lowlatency 3.13.0-16.36
ProcVersionSignature: Ubuntu 3.13.0-16.36-lowlatency 3.13.5
Uname: Linux 3.13.0-16-lowlatency x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  ruben      2301 F.... pulseaudio
 /dev/snd/controlC0:  ruben      2301 F.... pulseaudio
Date: Sat Mar  8 10:44:52 2014
DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at           (null) RIP: 0010:location  location memcpy+0xd/0x110
Failure: oops
HibernationDevice: RESUME=UUID=8c36e8e0-c964-4d5c-ba2c-bad380a91842
InstallationDate: Installed on 2013-12-20 (77 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
Lsusb:
 Bus 001 Device 004: ID 0bda:0111 Realtek Semiconductor Corp. RTS5111 Card Reader Controller
 Bus 001 Device 003: ID 07ca:a835 AVerMedia Technologies, Inc. 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-lowlatency root=UUID=4c60bb71-7633-49c5-a615-c16182697c70 ro persistent radeon.dpm=1 radeon.audio=1 quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu5
RfKill:
 
SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at           (null)
UpgradeStatus: Upgraded to trusty on 2014-01-02 (64 days ago)
dmi.bios.date: 10/31/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.asset.tag: BC5FF4813CA6
dmi.board.name: N68C-GS FX
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd10/31/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68C-GSFX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops kernel-oops third-party-packages trusty

** Attachment added: "lspci-vnvn.log"
   https://bugs.launchpad.net/bugs/1289735/+attachment/4013217/+files/lspci-vnvn.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1289735

Title:
  BUG: unable to handle kernel NULL pointer dereference at
  (null)

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  computer freezes watching a video in smplayer.
  The monitor turn off and on.
  After that nothing responds.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-16-lowlatency 3.13.0-16.36
  ProcVersionSignature: Ubuntu 3.13.0-16.36-lowlatency 3.13.5
  Uname: Linux 3.13.0-16-lowlatency x86_64
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ruben      2301 F.... pulseaudio
   /dev/snd/controlC0:  ruben      2301 F.... pulseaudio
  Date: Sat Mar  8 10:44:52 2014
  DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at           (null) RIP: 0010:location  location memcpy+0xd/0x110
  Failure: oops
  HibernationDevice: RESUME=UUID=8c36e8e0-c964-4d5c-ba2c-bad380a91842
  InstallationDate: Installed on 2013-12-20 (77 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 004: ID 0bda:0111 Realtek Semiconductor Corp. RTS5111 Card Reader Controller
   Bus 001 Device 003: ID 07ca:a835 AVerMedia Technologies, Inc. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 045e:0745 Microsoft Corp. Nano Transceiver v1.0 for Bluetooth
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-lowlatency root=UUID=4c60bb71-7633-49c5-a615-c16182697c70 ro persistent radeon.dpm=1 radeon.audio=1 quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu5
  RfKill:
   
  SourcePackage: linux
  Title: BUG: unable to handle kernel NULL pointer dereference at           (null)
  UpgradeStatus: Upgraded to trusty on 2014-01-02 (64 days ago)
  dmi.bios.date: 10/31/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.40
  dmi.board.asset.tag: BC5FF4813CA6
  dmi.board.name: N68C-GS FX
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd10/31/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnN68C-GSFX:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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