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[Bug 1289756] [NEW] [System manufacturer System Product Name] suspend/resume failure

 

Public bug reported:

PC has a quad core motherboard - suspend / resume still works o.k. when
an old kernel image [3.13.08 ?] is loaded.

Just repalced SSD SATA drive with a temporary empty USB drive to conduct
tests - loaded 14.04 [AMD 64 bit] - applied all outstanding updates
including 3.13.0-16 kernel.

Still fails to suspend / resume correctly - has done on the last few
kernel releases - no error messages during suspend - the subsequent
resume does not work [PC does not even get as far as displaying the ASUS
spash screen - have to power off / on to continue with a normal full
load.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-16-generic 3.13.0-16.36
ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
Uname: Linux 3.13.0-16-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  zoom       1417 F.... pulseaudio
Date: Sat Mar  8 11:30:50 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=00954b8d-d462-4cb6-9a0e-babccf541253
InstallationDate: Installed on 2014-03-08 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=008987e1-e720-4c15-8f44-f4dadf2d67fe ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-16-generic N/A
 linux-backports-modules-3.13.0-16-generic  N/A
 linux-firmware                             1.126
RfKill:
 
SourcePackage: linux
Title: [System manufacturer System Product Name] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 11/30/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0601
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M LX V2
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd11/30/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1289756

Title:
  [System manufacturer System Product Name] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  PC has a quad core motherboard - suspend / resume still works o.k.
  when an old kernel image [3.13.08 ?] is loaded.

  Just repalced SSD SATA drive with a temporary empty USB drive to
  conduct tests - loaded 14.04 [AMD 64 bit] - applied all outstanding
  updates including 3.13.0-16 kernel.

  Still fails to suspend / resume correctly - has done on the last few
  kernel releases - no error messages during suspend - the subsequent
  resume does not work [PC does not even get as far as displaying the
  ASUS spash screen - have to power off / on to continue with a normal
  full load.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-16-generic 3.13.0-16.36
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  zoom       1417 F.... pulseaudio
  Date: Sat Mar  8 11:30:50 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=00954b8d-d462-4cb6-9a0e-babccf541253
  InstallationDate: Installed on 2014-03-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140218)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=008987e1-e720-4c15-8f44-f4dadf2d67fe ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-16-generic N/A
   linux-backports-modules-3.13.0-16-generic  N/A
   linux-firmware                             1.126
  RfKill:
   
  SourcePackage: linux
  Title: [System manufacturer System Product Name] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 11/30/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0601
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L-M LX V2
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0601:bd11/30/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MLXV2:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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