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[Bug 1288414] Re: LG P1-Express Dual: Internal keyboard doesn't work in Ubuntu 13.10 and 14.04

 

** Description changed:

  Internal keyboard of LG P1-Express Dual doesn't work in Ubuntu 13.10 or
- 14.04 32bit using the default pre-installled Kernel. The internal
- keyboard also doesn't work on any Ubuntu derivative or Ubuntu-based
- distribution (Mint 16, etc). Furthermore, the three special buttons to
- adjust volume, access direct media, or configure SRS do not work either.
- Number lock light is on, even though the keyboard doesn't work.
+ 14.04 32bit using the default kernel. The internal keyboard also doesn't
+ work on any Ubuntu derivative or Ubuntu-based distribution (Mint 16,
+ etc). Furthermore, the three special buttons to adjust volume, access
+ direct media, or configure SRS do not work either. Number lock light is
+ on, even though the keyboard doesn't work.
  
- To write this report I am using a Microsoft wired keyboard (400 v.1),
- connected via usb.
+ WORKAROUND: I am using an external USB Microsoft wired keyboard (400
+ v.1).
  
  I installed the 3.2.0-0302000-generic-pae mainline kernel from
  http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2-precise/linux-
  image-3.2.0-030200-generic-pae_3.2.0-030200.201201042035_i386.deb and
  the internal keyboard works fine. However, after installing it, other
- unrelated issues have occured (sound problems, mainly static-cracking
+ unrelated issues have occurred (sound problems, mainly static-cracking
  sound upon starting any audio or sound, or adjusting volume).
- 
- Information for the kernel collected by ubuntu-bug are attached to the
- report, so are the files version.log and lspci-vnvn.log, containing the
- output of the commands:
- 
- cat /proc/version_signature
- sudo lspci -vnvn
- 
- After running ubuntu-bug linux I got the message "GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
- ".
- 
- Thank you.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-15-generic 3.13.0-15.35
  ProcVersionSignature: Ubuntu 3.13.0-15.35-generic 3.13.5
  Uname: Linux 3.13.0-15-generic i686
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  user1      1736 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  user1      1736 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
-  
+ 
  Date: Wed Mar  5 22:28:34 2014
  HibernationDevice: RESUME=UUID=5202ca10-629d-4d1e-9e5d-38ea9e130e64
  InstallationDate: Installed on 2014-03-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140124)
  MachineType: LG Electronics 608KSYU001402
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
+  Socket 0:
+    no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-15-generic root=UUID=62f0615b-9813-4a98-ba2e-be32b9528830 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-15-generic N/A
-  linux-backports-modules-3.13.0-15-generic  N/A
-  linux-firmware                             1.125
+  linux-restricted-modules-3.13.0-15-generic N/A
+  linux-backports-modules-3.13.0-15-generic  N/A
+  linux-firmware                             1.125
  SourcePackage: linux
  StagingDrivers: et131x
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: RKYWSF33
  dmi.board.name: ROCKY
  dmi.board.vendor: LG Electronics
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LG Electronics
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrRKYWSF33:bd09/19/2007:svnLGElectronics:pn608KSYU001402:pvrNotApplicable:rvnLGElectronics:rnROCKY:rvrNotApplicable:cvnLGElectronics:ct10:cvrN/A:
  dmi.product.name: 608KSYU001402
  dmi.product.version: Not Applicable
  dmi.sys.vendor: LG Electronics

** Attachment removed: "Attached file version.log contains the output of command cat /proc/version_signature"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1288414/+attachment/4008834/+files/version.log

** Tags added: needs-upstream-testing regression-potential

** Attachment removed: "Output of command: sudo lspci -vnvn"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1288414/+attachment/4008851/+files/lspci-vnvn.log

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1288414

Title:
  LG P1-Express Dual: Internal keyboard doesn't work in Ubuntu 13.10 and
  14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Internal keyboard of LG P1-Express Dual doesn't work in Ubuntu 13.10
  or 14.04 32bit using the default kernel. The internal keyboard also
  doesn't work on any Ubuntu derivative or Ubuntu-based distribution
  (Mint 16, etc). Furthermore, the three special buttons to adjust
  volume, access direct media, or configure SRS do not work either.
  Number lock light is on, even though the keyboard doesn't work.

  WORKAROUND: I am using an external USB Microsoft wired keyboard (400
  v.1).

  I installed the 3.2.0-0302000-generic-pae mainline kernel from
  http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2-precise/linux-
  image-3.2.0-030200-generic-pae_3.2.0-030200.201201042035_i386.deb and
  the internal keyboard works fine. However, after installing it, other
  unrelated issues have occurred (sound problems, mainly static-cracking
  sound upon starting any audio or sound, or adjusting volume).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-15-generic 3.13.0-15.35
  ProcVersionSignature: Ubuntu 3.13.0-15.35-generic 3.13.5
  Uname: Linux 3.13.0-15-generic i686
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user1      1736 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:

  Date: Wed Mar  5 22:28:34 2014
  HibernationDevice: RESUME=UUID=5202ca10-629d-4d1e-9e5d-38ea9e130e64
  InstallationDate: Installed on 2014-03-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140124)
  MachineType: LG Electronics 608KSYU001402
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-15-generic root=UUID=62f0615b-9813-4a98-ba2e-be32b9528830 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-15-generic N/A
   linux-backports-modules-3.13.0-15-generic  N/A
   linux-firmware                             1.125
  SourcePackage: linux
  StagingDrivers: et131x
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: RKYWSF33
  dmi.board.name: ROCKY
  dmi.board.vendor: LG Electronics
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LG Electronics
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrRKYWSF33:bd09/19/2007:svnLGElectronics:pn608KSYU001402:pvrNotApplicable:rvnLGElectronics:rnROCKY:rvrNotApplicable:cvnLGElectronics:ct10:cvrN/A:
  dmi.product.name: 608KSYU001402
  dmi.product.version: Not Applicable
  dmi.sys.vendor: LG Electronics

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