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[Bug 1288414] [NEW] LG P1-Express Dual: Internal keyboard doesn't work in Ubuntu 13.10 and 14.04

 

Public bug reported:

Internal keyboard of LG P1-Express Dual doesn't work in Ubuntu 13.10 or
14.04 32bit using the default pre-installled Kernel. The internal
keyboard also doesn't work on any Ubuntu derivative or Ubuntu-based
distribution (Mint 16, etc). Furthermore, the three special buttons to
adjust volume, access direct media, or configure SRS do not work either.
Number lock light is on, even though the keyboard doesn't work.

To write this report I am using a Microsoft wired keyboard (400 v.1),
connected via usb.

I installed the 3.2.0-0302000-generic-pae mainline kernel from
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2-precise/linux-
image-3.2.0-030200-generic-pae_3.2.0-030200.201201042035_i386.deb and
the internal keyboard works fine. However, after installing it, other
unrelated issues have occured (sound problems, mainly static-cracking
sound upon starting any audio or sound, or adjusting volume).

Information for the kernel collected by ubuntu-bug are attached to the
report, so are the files version.log and lspci-vnvn.log, containing the
output of the commands:

cat /proc/version_signature
sudo lspci -vnvn

After running ubuntu-bug linux I got the message "GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
".

Thank you.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-15-generic 3.13.0-15.35
ProcVersionSignature: Ubuntu 3.13.0-15.35-generic 3.13.5
Uname: Linux 3.13.0-15-generic i686
ApportVersion: 2.13.2-0ubuntu5
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  user1      1736 F.... pulseaudio
CurrentDesktop: Unity
CurrentDmesg:
 
Date: Wed Mar  5 22:28:34 2014
HibernationDevice: RESUME=UUID=5202ca10-629d-4d1e-9e5d-38ea9e130e64
InstallationDate: Installed on 2014-03-05 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140124)
MachineType: LG Electronics 608KSYU001402
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-15-generic root=UUID=62f0615b-9813-4a98-ba2e-be32b9528830 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-15-generic N/A
 linux-backports-modules-3.13.0-15-generic  N/A
 linux-firmware                             1.125
SourcePackage: linux
StagingDrivers: et131x
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/19/2007
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: RKYWSF33
dmi.board.name: ROCKY
dmi.board.vendor: LG Electronics
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LG Electronics
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrRKYWSF33:bd09/19/2007:svnLGElectronics:pn608KSYU001402:pvrNotApplicable:rvnLGElectronics:rnROCKY:rvrNotApplicable:cvnLGElectronics:ct10:cvrN/A:
dmi.product.name: 608KSYU001402
dmi.product.version: Not Applicable
dmi.sys.vendor: LG Electronics

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 staging trusty

** Attachment added: "Attached file version.log contains the output of command cat /proc/version_signature"
   https://bugs.launchpad.net/bugs/1288414/+attachment/4008834/+files/version.log

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https://bugs.launchpad.net/bugs/1288414

Title:
  LG P1-Express Dual: Internal keyboard doesn't work in Ubuntu 13.10 and
  14.04

Status in “linux” package in Ubuntu:
  New

Bug description:
  Internal keyboard of LG P1-Express Dual doesn't work in Ubuntu 13.10
  or 14.04 32bit using the default pre-installled Kernel. The internal
  keyboard also doesn't work on any Ubuntu derivative or Ubuntu-based
  distribution (Mint 16, etc). Furthermore, the three special buttons to
  adjust volume, access direct media, or configure SRS do not work
  either. Number lock light is on, even though the keyboard doesn't
  work.

  To write this report I am using a Microsoft wired keyboard (400 v.1),
  connected via usb.

  I installed the 3.2.0-0302000-generic-pae mainline kernel from
  http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.2-precise/linux-
  image-3.2.0-030200-generic-pae_3.2.0-030200.201201042035_i386.deb and
  the internal keyboard works fine. However, after installing it, other
  unrelated issues have occured (sound problems, mainly static-cracking
  sound upon starting any audio or sound, or adjusting volume).

  Information for the kernel collected by ubuntu-bug are attached to the
  report, so are the files version.log and lspci-vnvn.log, containing
  the output of the commands:

  cat /proc/version_signature
  sudo lspci -vnvn

  After running ubuntu-bug linux I got the message "GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
  ".

  Thank you.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-15-generic 3.13.0-15.35
  ProcVersionSignature: Ubuntu 3.13.0-15.35-generic 3.13.5
  Uname: Linux 3.13.0-15-generic i686
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  user1      1736 F.... pulseaudio
  CurrentDesktop: Unity
  CurrentDmesg:
   
  Date: Wed Mar  5 22:28:34 2014
  HibernationDevice: RESUME=UUID=5202ca10-629d-4d1e-9e5d-38ea9e130e64
  InstallationDate: Installed on 2014-03-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140124)
  MachineType: LG Electronics 608KSYU001402
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-15-generic root=UUID=62f0615b-9813-4a98-ba2e-be32b9528830 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-15-generic N/A
   linux-backports-modules-3.13.0-15-generic  N/A
   linux-firmware                             1.125
  SourcePackage: linux
  StagingDrivers: et131x
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/19/2007
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: RKYWSF33
  dmi.board.name: ROCKY
  dmi.board.vendor: LG Electronics
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LG Electronics
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrRKYWSF33:bd09/19/2007:svnLGElectronics:pn608KSYU001402:pvrNotApplicable:rvnLGElectronics:rnROCKY:rvrNotApplicable:cvnLGElectronics:ct10:cvrN/A:
  dmi.product.name: 608KSYU001402
  dmi.product.version: Not Applicable
  dmi.sys.vendor: LG Electronics

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