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Message #49326
[Bug 1289791] Re: Slow wifi connection with Cisco EPC3928 modem
** Summary changed:
- Slow wifi connection with Cicso EPC3928 modem
+ Slow wifi connection with Cisco EPC3928 modem
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https://bugs.launchpad.net/bugs/1289791
Title:
Slow wifi connection with Cisco EPC3928 modem
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
I experience very slow download speed when connecting to a Cicso
EPC3928 cable modem. The speedtest.net reports about 0.2Mbps download
speed and 1.1Mbps upload speed (obvious discrepancy). If I connect to
the modem via network cable, the speed gets to 30Mbps/1.1Mbps (that's
the expected speed for my line). If I connect a different device over
wifi I get 5Mbps/1.1Mbsp (acceptable for a wifi connection). My
conclusion therefore is that the problem lies in the wifi connection
between my computer and the cable modem and is not due to any other
devices in the network.
The wifi connection was working well in the past with other routers.
As there were no problems I never measured the speed. Currently I
don't have access to any other wifi router/modem that I could connect
to and measure the speed.
After extensive Googling, the only widely mentioned possible cause
that I found was 802.11n protocol so I tried to disable it with
"options iwlwifi 11n_disable=1". However, this had no effect
whatsoever.
The cable modem has been provided by the ISP and I currently cannot
access its config to gather more info or test different settings in
order to pinpoint possible causes for this problem.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-18-generic 3.11.0-18.32
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
Uname: Linux 3.11.0-18-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 2398 F.... pulseaudio
/dev/snd/pcmC0D0c: tom 2398 F...m pulseaudio
Date: Sat Mar 8 15:36:21 2014
HibernationDevice: RESUME=UUID=701b120a-4cbb-47df-b530-32c017d392ee
InstallationDate: Installed on 2014-01-03 (64 days ago)
InstallationMedia: It
MachineType: LENOVO 10115
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=38a215c9-0e4f-4726-9b3b-3f749f762783 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-18-generic N/A
linux-backports-modules-3.11.0-18-generic N/A
linux-firmware 1.116.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/18/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: EZKT16AUS
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: No DPK
dmi.chassis.type: 3
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnLENOVO:bvrEZKT16AUS:bd01/18/2013:svnLENOVO:pn10115:pvrIdeaCenterQ190:rvnLENOVO:rnINVALID:rvrNoDPK:cvnLENOVO:ct3:cvrChassisVersion:
dmi.product.name: 10115
dmi.product.version: IdeaCenter Q190
dmi.sys.vendor: LENOVO
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References