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Message #49340
[Bug 1289748] Re: Battery information all zeros (charge level, capacity, design capacity, voltage, all 0)
Still present in 3.14-rc6-trusty, both with and without acpi_osi=Linux.
** Tags added: kernel-bug-exists-upstream
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1289748
Title:
Battery information all zeros (charge level, capacity, design
capacity, voltage, all 0)
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
The battery level in Xubuntu's panel constantly shows as 0% on this
brand-new laptop, with either of the two batteries supplied with the
machine. The batteries are holding charge, and an LED on the machine
correctly indicates charging/charged (orange/green). On right-click ->
Power Information -> Battery, zeros are shown for "Energy full
design", "Energy full", "Energy empty" and "Voltage". The numerical
entries at /sys/class/power_supply/BAT0 are also all 0.
Information from ubuntu-bug is hopefully attached; I also attach the
output of acpidump.
Adding the boot option acpi_osi=Linux (confirmed as appearing in
/proc/cmdline) has not helped.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-18-generic 3.11.0-18.32
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
Uname: Linux 3.11.0-18-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cmb 1799 F.... pulseaudio
/dev/snd/controlC0: cmb 1799 F.... pulseaudio
Date: Sat Mar 8 10:41:45 2014
HibernationDevice: RESUME=UUID=9a20473e-938c-4a50-b8b5-cb99f83f8332
InstallationDate: Installed on 2014-03-06 (1 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
MachineType: Notebook P15SM
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-18-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash acpi_osi=Linux
RelatedPackageVersions:
linux-restricted-modules-3.11.0-18-generic N/A
linux-backports-modules-3.11.0-18-generic N/A
linux-firmware 1.116.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
Mar 8 10:41:47 grail kernel: [ 1795.599412] hda_codec: invalid CONNECT_LIST verb 5[1]:0
Mar 8 10:41:47 grail kernel: [ 1795.599626] hda_codec: invalid CONNECT_LIST verb 6[1]:0
Mar 8 10:41:47 grail kernel: [ 1795.599836] hda_codec: invalid CONNECT_LIST verb 7[1]:0
dmi.bios.date: 12/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: P15SM
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/26/2013:svnNotebook:pnP15SM:pvrNotApplicable:rvnNotebook:rnP15SM:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: P15SM
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
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References