kernel-packages team mailing list archive

[Chris Boyle <1289748@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

The battery level in Xubuntu's panel constantly shows as 0% on this
brand-new laptop, with either of the two batteries supplied with the
machine. The batteries are holding charge, and an LED on the machine
correctly indicates charging/charged (orange/green). On right-click ->
Power Information -> Battery, zeros are shown for "Energy full design",
"Energy full", "Energy empty" and "Voltage". The numerical entries at
/sys/class/power_supply/BAT0 are also all 0.

Information from ubuntu-bug is hopefully attached; I also attach the
output of acpidump.

Adding the boot option acpi_osi=Linux (confirmed as appearing in
/proc/cmdline) has not helped.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-18-generic 3.11.0-18.32
ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
Uname: Linux 3.11.0-18-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  cmb        1799 F.... pulseaudio
 /dev/snd/controlC0:  cmb        1799 F.... pulseaudio
Date: Sat Mar  8 10:41:45 2014
HibernationDevice: RESUME=UUID=9a20473e-938c-4a50-b8b5-cb99f83f8332
InstallationDate: Installed on 2014-03-06 (1 days ago)
InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
MachineType: Notebook P15SM
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-18-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash acpi_osi=Linux
RelatedPackageVersions:
 linux-restricted-modules-3.11.0-18-generic N/A
 linux-backports-modules-3.11.0-18-generic  N/A
 linux-firmware                             1.116.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Mar  8 10:41:47 grail kernel: [ 1795.599412] hda_codec: invalid CONNECT_LIST verb 5[1]:0
 Mar  8 10:41:47 grail kernel: [ 1795.599626] hda_codec: invalid CONNECT_LIST verb 6[1]:0
 Mar  8 10:41:47 grail kernel: [ 1795.599836] hda_codec: invalid CONNECT_LIST verb 7[1]:0
dmi.bios.date: 12/26/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: P15SM
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/26/2013:svnNotebook:pnP15SM:pvrNotApplicable:rvnNotebook:rnP15SM:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: P15SM
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug saucy

** Attachment added: "acpidump-grail.gz"
   https://bugs.launchpad.net/bugs/1289748/+attachment/4013367/+files/acpidump-grail.gz

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https://bugs.launchpad.net/bugs/1289748

Title:
  Battery information all zeros (charge level, capacity, design
  capacity, voltage, all 0)

Status in “linux” package in Ubuntu:
  New

Bug description:
  The battery level in Xubuntu's panel constantly shows as 0% on this
  brand-new laptop, with either of the two batteries supplied with the
  machine. The batteries are holding charge, and an LED on the machine
  correctly indicates charging/charged (orange/green). On right-click ->
  Power Information -> Battery, zeros are shown for "Energy full
  design", "Energy full", "Energy empty" and "Voltage". The numerical
  entries at /sys/class/power_supply/BAT0 are also all 0.

  Information from ubuntu-bug is hopefully attached; I also attach the
  output of acpidump.

  Adding the boot option acpi_osi=Linux (confirmed as appearing in
  /proc/cmdline) has not helped.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-18-generic 3.11.0-18.32
  ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
  Uname: Linux 3.11.0-18-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cmb        1799 F.... pulseaudio
   /dev/snd/controlC0:  cmb        1799 F.... pulseaudio
  Date: Sat Mar  8 10:41:45 2014
  HibernationDevice: RESUME=UUID=9a20473e-938c-4a50-b8b5-cb99f83f8332
  InstallationDate: Installed on 2014-03-06 (1 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016)
  MachineType: Notebook P15SM
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-18-generic root=/dev/mapper/xubuntu--vg-root ro quiet splash acpi_osi=Linux
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-18-generic N/A
   linux-backports-modules-3.11.0-18-generic  N/A
   linux-firmware                             1.116.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   Mar  8 10:41:47 grail kernel: [ 1795.599412] hda_codec: invalid CONNECT_LIST verb 5[1]:0
   Mar  8 10:41:47 grail kernel: [ 1795.599626] hda_codec: invalid CONNECT_LIST verb 6[1]:0
   Mar  8 10:41:47 grail kernel: [ 1795.599836] hda_codec: invalid CONNECT_LIST verb 7[1]:0
  dmi.bios.date: 12/26/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: P15SM
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd12/26/2013:svnNotebook:pnP15SM:pvrNotApplicable:rvnNotebook:rnP15SM:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: P15SM
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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