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[Bug 1292832] [NEW] [Notebook W54_55SU1, SUW] hibernate/resume failure

 

Public bug reported:

Just try to hibernate using sudo pm-hibernate

State didn't recover when restarting the computer.
Kernel seems completely stuck (The reboot magic key didn't work).

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  congelli501   2346 F.... pulseaudio
 /dev/snd/controlC0:  congelli501   2346 F.... pulseaudio
Date: Sat Mar 15 12:23:31 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
HibernationDevice: RESUME=UUID=7eed90c2-ba71-4269-a071-8728978e4113
InstallationDate: Installed on 2013-12-25 (79 days ago)
InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
InterpreterPath: /usr/bin/python3.4
MachineType: Notebook W54_55SU1,SUW
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic.efi.signed root=UUID=c82528d7-db8d-4850-9fc1-b3db518c627a ro quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-17-generic N/A
 linux-backports-modules-3.13.0-17-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
Title: [Notebook W54_55SU1,SUW] hibernate/resume failure
UpgradeStatus: Upgraded to trusty on 2014-02-28 (14 days ago)
UserGroups:
 
dmi.bios.date: 09/25/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W54_55SU1,SUW
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/25/2013:svnNotebook:pnW54_55SU1,SUW:pvrNotApplicable:rvnNotebook:rnW54_55SU1,SUW:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W54_55SU1,SUW
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops hibernate resume trusty

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https://bugs.launchpad.net/bugs/1292832

Title:
  [Notebook W54_55SU1,SUW] hibernate/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Just try to hibernate using sudo pm-hibernate

  State didn't recover when restarting the computer.
  Kernel seems completely stuck (The reboot magic key didn't work).

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-17-generic 3.13.0-17.37
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  Uname: Linux 3.13.0-17-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  congelli501   2346 F.... pulseaudio
   /dev/snd/controlC0:  congelli501   2346 F.... pulseaudio
  Date: Sat Mar 15 12:23:31 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=7eed90c2-ba71-4269-a071-8728978e4113
  InstallationDate: Installed on 2013-12-25 (79 days ago)
  InstallationMedia: Ubuntu-GNOME 13.10 "Saucy Salamander" - Release amd64 (20131017)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Notebook W54_55SU1,SUW
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic.efi.signed root=UUID=c82528d7-db8d-4850-9fc1-b3db518c627a ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-17-generic N/A
   linux-backports-modules-3.13.0-17-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Notebook W54_55SU1,SUW] hibernate/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-02-28 (14 days ago)
  UserGroups:
   
  dmi.bios.date: 09/25/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W54_55SU1,SUW
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd09/25/2013:svnNotebook:pnW54_55SU1,SUW:pvrNotApplicable:rvnNotebook:rnW54_55SU1,SUW:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W54_55SU1,SUW
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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