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[Bug 1295181] Re: [Acer Extensa 4620] suspend/resume failure

 

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".


Thanks in advance.


[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-rc7-trusty/

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1295181

Title:
  [Acer Extensa 4620] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Occationally the OS will not resume and instead reboot the computer.
  Will sometimes resume properly.

  Hopefully the debug info will be enough.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-17-generic 3.13.0-17.37
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  Uname: Linux 3.13.0-17-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kurtisr    2114 F.... pulseaudio
  Date: Thu Mar 20 08:11:22 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=65785f04-0c40-4d44-89d3-4222678a90db
  InstallationDate: Installed on 2014-02-06 (41 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Extensa 4620
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=95f56ed6-00cf-4594-85ec-400b6986fd7a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-17-generic N/A
   linux-backports-modules-3.13.0-17-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Acer Extensa 4620] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-03-13 (7 days ago)
  UserGroups:
   
  dmi.bios.date: 03/21/2008
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: V1.33
  dmi.board.name: Biwa
  dmi.board.vendor: Acer
  dmi.board.version: Rev
  dmi.chassis.asset.tag: None
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.33:bd03/21/2008:svnAcer:pnExtensa4620:pvr0100:rvnAcer:rnBiwa:rvrRev:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 4620
  dmi.product.version: 0100
  dmi.sys.vendor: Acer

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