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Message #50592
[Bug 1295181] [NEW] [Acer Extensa 4620] suspend/resume failure
Public bug reported:
Occationally the OS will not resume and instead reboot the computer.
Will sometimes resume properly.
Hopefully the debug info will be enough.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kurtisr 2114 F.... pulseaudio
Date: Thu Mar 20 08:11:22 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=65785f04-0c40-4d44-89d3-4222678a90db
InstallationDate: Installed on 2014-02-06 (41 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Extensa 4620
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=95f56ed6-00cf-4594-85ec-400b6986fd7a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-17-generic N/A
linux-backports-modules-3.13.0-17-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [Acer Extensa 4620] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-03-13 (7 days ago)
UserGroups:
dmi.bios.date: 03/21/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.33
dmi.board.name: Biwa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.33:bd03/21/2008:svnAcer:pnExtensa4620:pvr0100:rvnAcer:rnBiwa:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 4620
dmi.product.version: 0100
dmi.sys.vendor: Acer
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-kerneloops resume suspend trusty
--
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https://bugs.launchpad.net/bugs/1295181
Title:
[Acer Extensa 4620] suspend/resume failure
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Occationally the OS will not resume and instead reboot the computer.
Will sometimes resume properly.
Hopefully the debug info will be enough.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-17-generic 3.13.0-17.37
ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
Uname: Linux 3.13.0-17-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kurtisr 2114 F.... pulseaudio
Date: Thu Mar 20 08:11:22 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=65785f04-0c40-4d44-89d3-4222678a90db
InstallationDate: Installed on 2014-02-06 (41 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Extensa 4620
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=95f56ed6-00cf-4594-85ec-400b6986fd7a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-17-generic N/A
linux-backports-modules-3.13.0-17-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [Acer Extensa 4620] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-03-13 (7 days ago)
UserGroups:
dmi.bios.date: 03/21/2008
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: V1.33
dmi.board.name: Biwa
dmi.board.vendor: Acer
dmi.board.version: Rev
dmi.chassis.asset.tag: None
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrV1.33:bd03/21/2008:svnAcer:pnExtensa4620:pvr0100:rvnAcer:rnBiwa:rvrRev:cvnAcer:ct10:cvrN/A:
dmi.product.name: Extensa 4620
dmi.product.version: 0100
dmi.sys.vendor: Acer
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