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[Bug 1296157] [NEW] [MSI MS-7346] suspend/resume failure

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Public bug reported:

the screen turned off (dpms-like), the computer remained powered-up but
did not respond to mouse/keyboard

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-19-generic 3.13.0-19.39
ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  sz         1879 F.... pulseaudio
 /dev/snd/controlC0:  sz         1879 F.... pulseaudio
CurrentDmesg:
 [   47.322892] type=1400 audit(1395526856.902:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2105 comm="apparmor_parser"
 [   47.322901] type=1400 audit(1395526856.902:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2105 comm="apparmor_parser"
 [   47.323333] type=1400 audit(1395526856.902:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2105 comm="apparmor_parser"
Date: Sat Mar 22 23:20:31 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=4084a9ca-831b-44dc-8245-aea2e8b8e4f1
InstallationDate: Installed on 2014-03-22 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140321)
InterpreterPath: /usr/bin/python3.4
IwConfig:
 eth0      no wireless extensions.
 
 lo        no wireless extensions.
MachineType: MSI MS-7346
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=2ad58448-4856-492d-b367-c37475ea07c8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-19-generic N/A
 linux-backports-modules-3.13.0-19-generic  N/A
 linux-firmware                             1.126
RfKill:
 
SourcePackage: linux
Title: [MSI MS-7346] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 04/13/2007
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.0
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7346
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.0:bd04/13/2007:svnMSI:pnMS-7346:pvr1.0:rvnMSI:rnMS-7346:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: MS-7346
dmi.product.version: 1.0
dmi.sys.vendor: MSI

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops package-from-proposed resume suspend trusty

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https://bugs.launchpad.net/bugs/1296157

Title:
  [MSI MS-7346] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  the screen turned off (dpms-like), the computer remained powered-up
  but did not respond to mouse/keyboard

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-19-generic 3.13.0-19.39
  ProcVersionSignature: Ubuntu 3.13.0-19.39-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sz         1879 F.... pulseaudio
   /dev/snd/controlC0:  sz         1879 F.... pulseaudio
  CurrentDmesg:
   [   47.322892] type=1400 audit(1395526856.902:68): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2105 comm="apparmor_parser"
   [   47.322901] type=1400 audit(1395526856.902:69): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2105 comm="apparmor_parser"
   [   47.323333] type=1400 audit(1395526856.902:70): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2105 comm="apparmor_parser"
  Date: Sat Mar 22 23:20:31 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=4084a9ca-831b-44dc-8245-aea2e8b8e4f1
  InstallationDate: Installed on 2014-03-22 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140321)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7346
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=2ad58448-4856-492d-b367-c37475ea07c8 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-19-generic N/A
   linux-backports-modules-3.13.0-19-generic  N/A
   linux-firmware                             1.126
  RfKill:
   
  SourcePackage: linux
  Title: [MSI MS-7346] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 04/13/2007
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V1.0
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: MS-7346
  dmi.board.vendor: MSI
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.0:bd04/13/2007:svnMSI:pnMS-7346:pvr1.0:rvnMSI:rnMS-7346:rvr1.0:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: MS-7346
  dmi.product.version: 1.0
  dmi.sys.vendor: MSI

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