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Message #50963
[Bug 1296176] [NEW] [Notebook W840SU Series] suspend/resume failure
Public bug reported:
All I know is that I used my laptop on battery power until I got a
notification saying that the battery level was critically low and the
machine was automatically suspended. After plugging in the power and
turning it back on again I got this error message asking me to submit a
report.
NB: While the machine was suspended, before pluging in the power line, I
removed the secondary harddisk from the laptop. This is probably not
related, since the harddrive was not even mounted at the time the
machine was suspended. But I mention it just in case.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-18-generic 3.13.0-18.38
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: trasig 2191 F.... pulseaudio
/dev/snd/controlC1: trasig 2191 F.... pulseaudio
Date: Sun Mar 23 02:02:15 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=ebcc1b30-489b-44b4-80a9-4aeb74394392
InstallationDate: Installed on 2014-03-21 (1 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140226)
InterpreterPath: /usr/bin/python3.4
MachineType: Notebook W840SU Series
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-18-generic.efi.signed root=UUID=2c1a00f5-0f9b-413d-8830-1c8838f0a02e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-18-generic N/A
linux-backports-modules-3.13.0-18-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [Notebook W840SU Series] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 11/21/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W840SU Series
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/21/2013:svnNotebook:pnW840SUSeries:pvrNotApplicable:rvnNotebook:rnW840SUSeries:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W840SU Series
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-kerneloops resume suspend trusty
--
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https://bugs.launchpad.net/bugs/1296176
Title:
[Notebook W840SU Series] suspend/resume failure
Status in “linux” package in Ubuntu:
New
Bug description:
All I know is that I used my laptop on battery power until I got a
notification saying that the battery level was critically low and the
machine was automatically suspended. After plugging in the power and
turning it back on again I got this error message asking me to submit
a report.
NB: While the machine was suspended, before pluging in the power line,
I removed the secondary harddisk from the laptop. This is probably not
related, since the harddrive was not even mounted at the time the
machine was suspended. But I mention it just in case.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-18-generic 3.13.0-18.38
ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
Uname: Linux 3.13.0-18-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: trasig 2191 F.... pulseaudio
/dev/snd/controlC1: trasig 2191 F.... pulseaudio
Date: Sun Mar 23 02:02:15 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=ebcc1b30-489b-44b4-80a9-4aeb74394392
InstallationDate: Installed on 2014-03-21 (1 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140226)
InterpreterPath: /usr/bin/python3.4
MachineType: Notebook W840SU Series
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-18-generic.efi.signed root=UUID=2c1a00f5-0f9b-413d-8830-1c8838f0a02e ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-18-generic N/A
linux-backports-modules-3.13.0-18-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [Notebook W840SU Series] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 11/21/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.asset.tag: Tag 12345
dmi.board.name: W840SU Series
dmi.board.vendor: Notebook
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Notebook
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd11/21/2013:svnNotebook:pnW840SUSeries:pvrNotApplicable:rvnNotebook:rnW840SUSeries:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
dmi.product.name: W840SU Series
dmi.product.version: Not Applicable
dmi.sys.vendor: Notebook
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