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[Bug 1299400] [NEW] Wireless mouse not recognised after reboot

 

Public bug reported:

I'm using Ubuntu 14.04 beta 2 64bit with the latest package updates till
today, on a lenovo g510 laptop.

Mouse: LOGITECH M185 WIRELESS MOUSE
Laptop: Lenovo G510 i7 4700MQ, 8GB RAM, 128GB SSD Samsung Evo 840.

lsb_release -rd
Description:    Ubuntu Trusty Tahr (development branch)
Release:    14.04

$uname -r
3.13.0-19-generic

If I reboot my computer with the bluetooth micro-receiver of my mouse
pluged in a USB, when it boots it doesn't recognise my mouse. (Before
the reboot the mouse was working properly)

If I shutdown the laptop and boot it again (without unpluging the
reciever), it recognises the mouse properly.

WORKAROUND/SOLUTION
The problem solved when I've install latest kernel 3.14.0 rc8 and used boot-repair to access the grub menu as I couldn't before (tried pressing SHIFT, setting grub timeout options). After that I've booted again in my old kernel 3.13.19 to file a bug report and my mouse was working flawlesly even after reboots. There must be something that the boot-repair tool fixed even if finished with errors http://paste.ubuntu.com/7173127/ .


dmesg after reboot: http://paste.ubuntu.com/7169569/
dmesg after shutdown and reboot: http://paste.ubuntu.com/7169571/
lspci after reboot: http://paste.ubuntu.com/7169573/
lspci after shutdown and reboot]: http://paste.ubuntu.com/7169575/
lsusb after reboot: http://paste.ubuntu.com/7169580/
lsusb after shutdown and reboot: http://paste.ubuntu.com/7169583/

As you can see in the two lsusb files, it is not only my mouse not
recognised but no other USB device.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-19-generic 3.13.0-19.40
ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
Uname: Linux 3.13.0-19-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  thanasis   1566 F.... pulseaudio
 /dev/snd/controlC1:  thanasis   1566 F.... pulseaudio
Date: Sat Mar 29 11:52:24 2014
HibernationDevice: RESUME=UUID=18e9615a-78c7-4ff4-bd4d-d637eb3dcaec
InstallationDate: Installed on 2014-03-16 (12 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140313)
MachineType: LENOVO 20238
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-19-generic.efi.signed root=UUID=1fff532e-1f5c-440a-b22a-7e61a06a246d ro rootflags=subvol=@ quiet splash vt.handoff=7
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-19-generic N/A
 linux-backports-modules-3.13.0-19-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/23/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 79CN46WW(V3.05)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 31900058Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo G510
dmi.modalias: dmi:bvnLENOVO:bvr79CN46WW(V3.05):bd12/23/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
dmi.product.name: 20238
dmi.product.version: Lenovo G510
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug staging trusty

-- 
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https://bugs.launchpad.net/bugs/1299400

Title:
  Wireless mouse not recognised after reboot

Status in “linux” package in Ubuntu:
  New

Bug description:
  I'm using Ubuntu 14.04 beta 2 64bit with the latest package updates
  till today, on a lenovo g510 laptop.

  Mouse: LOGITECH M185 WIRELESS MOUSE
  Laptop: Lenovo G510 i7 4700MQ, 8GB RAM, 128GB SSD Samsung Evo 840.

  lsb_release -rd
  Description:    Ubuntu Trusty Tahr (development branch)
  Release:    14.04

  $uname -r
  3.13.0-19-generic

  If I reboot my computer with the bluetooth micro-receiver of my mouse
  pluged in a USB, when it boots it doesn't recognise my mouse. (Before
  the reboot the mouse was working properly)

  If I shutdown the laptop and boot it again (without unpluging the
  reciever), it recognises the mouse properly.

  WORKAROUND/SOLUTION
  The problem solved when I've install latest kernel 3.14.0 rc8 and used boot-repair to access the grub menu as I couldn't before (tried pressing SHIFT, setting grub timeout options). After that I've booted again in my old kernel 3.13.19 to file a bug report and my mouse was working flawlesly even after reboots. There must be something that the boot-repair tool fixed even if finished with errors http://paste.ubuntu.com/7173127/ .

  
  dmesg after reboot: http://paste.ubuntu.com/7169569/
  dmesg after shutdown and reboot: http://paste.ubuntu.com/7169571/
  lspci after reboot: http://paste.ubuntu.com/7169573/
  lspci after shutdown and reboot]: http://paste.ubuntu.com/7169575/
  lsusb after reboot: http://paste.ubuntu.com/7169580/
  lsusb after shutdown and reboot: http://paste.ubuntu.com/7169583/

  As you can see in the two lsusb files, it is not only my mouse not
  recognised but no other USB device.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-19-generic 3.13.0-19.40
  ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thanasis   1566 F.... pulseaudio
   /dev/snd/controlC1:  thanasis   1566 F.... pulseaudio
  Date: Sat Mar 29 11:52:24 2014
  HibernationDevice: RESUME=UUID=18e9615a-78c7-4ff4-bd4d-d637eb3dcaec
  InstallationDate: Installed on 2014-03-16 (12 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140313)
  MachineType: LENOVO 20238
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-19-generic.efi.signed root=UUID=1fff532e-1f5c-440a-b22a-7e61a06a246d ro rootflags=subvol=@ quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-19-generic N/A
   linux-backports-modules-3.13.0-19-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/23/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 79CN46WW(V3.05)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058Std
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo G510
  dmi.modalias: dmi:bvnLENOVO:bvr79CN46WW(V3.05):bd12/23/2013:svnLENOVO:pn20238:pvrLenovoG510:rvnLENOVO:rnINVALID:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoG510:
  dmi.product.name: 20238
  dmi.product.version: Lenovo G510
  dmi.sys.vendor: LENOVO

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