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[Bug 1299854] [NEW] [Acer Aspire V5-573G] suspend/resume failure

 

Public bug reported:

I'm running packages from ubuntu and xubuntu. When I resume from
suspend, I have to type my login password twice (in two separate lock
screens) to get back to my previous session. This time I accidentally
alt-tabbed while on the second (new ubuntu) lock screen, and couldn't
get the login text box back in focus, so I selected 'suspend' from the
drop down box, but then couldn't find any way of waking my laptop back
up.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  seker      2145 F.... pulseaudio
Date: Sun Mar 30 19:15:39 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
InstallationDate: Installed on 2013-08-31 (210 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
InterpreterPath: /usr/bin/python3.4
MachineType: Acer Aspire V5-573G
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
Title: [Acer Aspire V5-573G] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-03-02 (27 days ago)
UserGroups:
 
dmi.bios.date: 10/22/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Dazzle_HW
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.24:bd10/22/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-573G
dmi.product.version: TBD by OEM
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1299854

Title:
  [Acer Aspire V5-573G] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I'm running packages from ubuntu and xubuntu. When I resume from
  suspend, I have to type my login password twice (in two separate lock
  screens) to get back to my previous session. This time I accidentally
  alt-tabbed while on the second (new ubuntu) lock screen, and couldn't
  get the login text box back in focus, so I selected 'suspend' from the
  drop down box, but then couldn't find any way of waking my laptop back
  up.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-20-generic 3.13.0-20.42
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  seker      2145 F.... pulseaudio
  Date: Sun Mar 30 19:15:39 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=cf48b287-c5f6-4b61-a5bd-3eac732c2f58
  InstallationDate: Installed on 2013-08-31 (210 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130830)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Acer Aspire V5-573G
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=9ec81638-697e-4b52-b175-0ab53a2518d6 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-20-generic N/A
   linux-backports-modules-3.13.0-20-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Acer Aspire V5-573G] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-03-02 (27 days ago)
  UserGroups:
   
  dmi.bios.date: 10/22/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.24
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.24:bd10/22/2013:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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