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[Bug 1300853] [NEW] [Hewlett-Packard HP ENVY TS 14 Sleekbook] suspend/resume failure

 

Public bug reported:

Choosing to suspend the system on a dual boot UEFI laptop freezes after
screen turns off, not leading to suspension.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  arthur     1975 F.... pulseaudio
 /dev/snd/controlC0:  arthur     1975 F.... pulseaudio
Date: Tue Apr  1 11:29:39 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=142bd0fa-45f4-49d3-aadc-01feec4752e8
InstallationDate: Installed on 2014-03-30 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP ENVY TS 14 Sleekbook
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic.efi.signed root=UUID=df69e123-da63-490b-b1fb-b8f5a850219a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-20-generic N/A
 linux-backports-modules-3.13.0-20-generic  N/A
 linux-firmware                             1.126
SourcePackage: linux
Title: [Hewlett-Packard HP ENVY TS 14 Sleekbook] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 06/19/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 198C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 86.32
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd06/19/2013:svnHewlett-Packard:pnHPENVYTS14Sleekbook:pvr0887100000305B00000320100:rvnHewlett-Packard:rn198C:rvr86.32:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY TS 14 Sleekbook
dmi.product.version: 0887100000305B00000320100
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1300853

Title:
  [Hewlett-Packard HP ENVY TS 14 Sleekbook] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  Choosing to suspend the system on a dual boot UEFI laptop freezes
  after screen turns off, not leading to suspension.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-20-generic 3.13.0-20.42
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  arthur     1975 F.... pulseaudio
   /dev/snd/controlC0:  arthur     1975 F.... pulseaudio
  Date: Tue Apr  1 11:29:39 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=142bd0fa-45f4-49d3-aadc-01feec4752e8
  InstallationDate: Installed on 2014-03-30 (1 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP ENVY TS 14 Sleekbook
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic.efi.signed root=UUID=df69e123-da63-490b-b1fb-b8f5a850219a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-20-generic N/A
   linux-backports-modules-3.13.0-20-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Hewlett-Packard HP ENVY TS 14 Sleekbook] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/19/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 198C
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 86.32
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd06/19/2013:svnHewlett-Packard:pnHPENVYTS14Sleekbook:pvr0887100000305B00000320100:rvnHewlett-Packard:rn198C:rvr86.32:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY TS 14 Sleekbook
  dmi.product.version: 0887100000305B00000320100
  dmi.sys.vendor: Hewlett-Packard

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